AT&T Store - Closed Roseville Westfield Galleria at Roseville
|Day of the Week||Hours|
To continue helping keep our customers, employees, and communities safe, we’ve made a number of changes in our retail stores as a result of the coronavirus pandemic.
• Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them.
• We’re now offering curbside service, touchless transactions, and in some markets, door-step service with a no-contact virtual set-up.
• We’re also limiting the number of people in our stores to ensure social distancing and asking customers to first go online to handle some services like bill payments and device upgrades.
• Hand sanitizer is available to our employees and customers, and surfaces are cleaned and sanitized at regular intervals throughout the workday.
Special offers on your favorite phones
iPhone SE (2020)Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
Samsung Galaxy S20 5GLearn how to get the Samsung Galaxy S20 5G for $10/mo plus a $150 reward card when you buy online. Req's new line, qualifying installment & unlimited plan.
iPhone 11Learn how to get up to $500 in savings ($350 bill credit & $150 reward card) when you buy an iPhone 11 online. Req's new line, qualifying installment & unlimited plan.
Google Pixel 4Learn how to get an Google Pixel 4 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
LG V60 ThinQ 5GLearn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
AT&T PREPAID iPhone SE (2020)Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.
About the Roseville Store
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Device Upgrade
- Device Protection
- TV & Entertainment
- Bill Pay and Setup
- Small Business Solutions
Cellphones, plans & accessories
AT&T PREPAIDExperience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
POPULAR SMARTPHONESWhen you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
ACCESSORIESAT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
What our customers are saying
- February 8, 20201 out of 5NEVER GO THERE NORA IS THE WORST MANAGER It was the most amazing disgusting customer service in my life. In second after the Placerville store.
The most rude and cold hearted staff. all 6 of them who stood around with the store empty and had not interest in assisting me with the problem they created. I want to know where do I file a formal complaint that is not going legal. It gets worse how I was treated and I cant believe the Manager Nora would be even a ATT employee with her attitude kicking me out of the store as the other staff laughed and waved me off goodbye. From the minute I walked in I was treated with terribly and talked down to.
The Roseville store in 2018 sold me on a wireless internet service for my home in a rural area. They said go home to try and it and if it does not work you can bring it back in 30 days. Within 2-3 days it did not work so I returned it. I have all the info. return request, credit for the device, and I returned directly to the store. They said they would close my account.
I then went with Verizon who had better internet at the time. A year or so later ATT built a new tower close to my home so I switched back to ATT. Then I found out they never closed my account at the Roseville store and ATT sent me to collections and this went to destroy my credit causing low scores and higher rates.
I called all the departments I could to figure this out and collect the info and all of them told me I have to go down to the store that sold me the equipment to get them to clear my name. Well the first paragraph tells what I got. It was bad enough with Phone service and hours and hours a day on hold switched around from department to department then to be spit on with disrespect by Nora the manager.
WHO DO I CONTACT TO FILE A FORMAL COMPLAINT with the company or dispute. My only solution if ATT will not clear the my name is take legal action.
I already started a social media campaign About ATT and this store as well as Placerville store.
- February 17, 20193 out of 5Overall the experience was good. It took a while for the employee to talk to us because there was a customer before us. That employee was the only one working. There should be at least 2 employees working at that branch. I can tell the employee was a bit stressed out working alone. However, this employee was professional and did a good job working with us.
- January 19, 20195 out of 5Great service very friendly and helpful. We were in and out very fast
- December 14, 20185 out of 5I was having a sim card problem and they took care of it quickly.
- September 30, 20185 out of 5Went in and got helped right away, left store with upgrade to new phone and accessories