AT&T Store Canton The Shoppes at Farmington Valley

Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
ThursdayClosed
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
110 Albany Turnpike
Suite 409
Canton, CT 06019
US
On route 44 - the Avon/Canton line. Located in The Shoppes at Farmington Valley, the building that faces Kohls.
(860) 693-9756(860) 693-9756
Your device, your way, on your schedule
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2.9 out of 5.0full starfull starfull starempty starempty star
(25 Reviews)
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Order online and pick up in store the same day. Subject to availability. Order must be placed by 4pm local time. Restrictions apply.

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Shop and delivery your way

  • Shopping cart

    Buy online pick up in store

    • Place your order online and pick it up at an AT&T Retail location close to you in as little as 2 hours.
    • Provides the flexibility to shop anywhere/anytime and pick up at your convenience.
    • Allows the opportunity to touch and feel the device without waiting for shipment to arrive
    • Get product advice and support from an AT&T expert while you’re in-store.
  • Shopping bags

    Start online finish in store

    • Kickstart your store experience in advance to save time
    • Browse and add desired products and service to your shopping cart online
    • Pickup your shopping cart in store and modify as needed
    • Reduce time spent in store by continuing your shopping journey started online
  • Ready to go

    In-person delivery and activation

    • You pick the time and place for the AT&T Ready to GoSM expert to deliver your new device
    • Your new device will be delivered for free the very same day and set up just the way you want it
    • Your expert will sync your apps, music, contacts, and photos onto your new device and make sure everything is running smoothly.
    • If you don’t find the exact accessories you’re looking for online, we’ll also come stocked with all the essentials like cases, chargers, screen protectors, and more for you to try out.

About the Canton Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Keeping you connected & entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We are conveniently located in Canton at The Shops at Farmington Valley and love assisting you, our neighbors with all your wireless and entertainment needs. Drop by and see us today! Oh, and did I mention, we have an unbeatable selection of wireless accessories you’ll want to check out too!
manager photo
Meet our manager
Come down to the Shops at Farmington Valley and give Patty and her team the privilege of assisting you with your wireless and entertainment needs. Patty shares 23 years of experience and knowledge in the telecom industry. Patty is committed to providing exceptional service and helping everyone find the solutions that best fit their needs.
manager photo
Meet our manager
Come down to the Shops at Farmington Valley and give Patty and her team the privilege of assisting you with your wireless and entertainment needs. Patty shares 23 years of experience and knowledge in the telecom industry. Patty is committed to providing exceptional service and helping everyone find the solutions that best fit their needs.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    Too much to type in regards to the exceptionally poor customer service recieved by 3 employees and outrageous attempt to take advantage of my elderly mother. I will be calling corporate.
  • 1 out of 5full starempty starempty starempty starempty star
    I stopped in the store understanding that I may have to wait. Only two customers were in the store when I arrived, I though great this will be quick. A customer walked in the door a minute behind me and got the attention of the sales associate. A third sales associate came out of the back walked across the sales floor and picked up a snack and went back. I was never acknowledge that I was there and I left after 10 minutes.
  • 1 out of 5full starempty starempty starempty starempty star
    I’ve been here for an hour and a half and still not been seen. Don’t come here.
  • 1 out of 5full starempty starempty starempty starempty star
    The actual store manager would not even get off his stool to talk to me or the associate. He sat and drank his “big gulp” and later said”I don’t have a button for that,” when I had a concern. Not at all pleased
  • 2 out of 5full starfull starempty starempty starempty star
    I had ordered a device online for in store pickup, on a Saturday night. I was unable to get to the store on Sunday, so I went in around 11:30 on Monday during my lunch break. When I walked in I saw 3 different associates sitting with people at tables. No one was at the counter. I stood there for about 10-12 minutes before I was acknowledged. I was standing under the Express online pickup sign. During this wait there were also 2 other customers wondering around the store, with out any acknowledgement. Eventually someone stood up from one of the tables and began to talk to the customers in the store. She asked me how she could help me first, and I told her I just needed to pick up my device. Then she spoke to one of the other customers and but their name up on the board.This person then walked into the back, I assumed to get my device, She came back out fairly quickly empty handed and told me it would be a 15-20 minute wait. I did not need assistance setting up my device. So I asked, why I need to wait? I just need to get my device and go, that is why I ordered online. She went in the back again I assume speaking to someone, and then came back out saying I would have to wait still because it is a transaction. So I asked "What if I wanted to cancel my online order, I did not order online so I had to wait 30-40 minutes" . She disappeared again and when she came back I was told "That would be fine, we could cancel it" . I left the store and when I got back to work, I used the online customer service chat to see if I could pick up my device at a different location. I was told that would be difficult because the device was already ready, so I would need to cancel the order and re-order my device.The person I chatted with online convinced me to try and go back to the store. They spoke with the manager, and was able to schedule me a specific time to go back in. When I arrived back at the store at my scheduled time, My name was already up on the board, and someone helped me right away. They asked if I needed any assistance setting it up, I said no. They powered it on to make sure the device was all set. And I was on my way.So round 2 of visiting the store, I was in and out in 5 minutes, the way I should have been the first time I arrived.I am disappointed that I had to involve customer support to get the service I expected.

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