AT&T Store Wilmington North Wilmington

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Curbside pickup
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Map of 3601 Concord Pike in Wilmington
Get directions to AT&T Store at 3601 Concord Pike Wilmington, DE
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Day of the WeekHours
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday10:00 AM - 7:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

3601 Concord Pike
Wilmington, DE 19803
US
We're right across the street from the Concord Gallery shopping center.

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Wilmington

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 12 purple

    Smartphone

    Learn how to get iPhone 12 now in purple for up to $700 off with eligible trade-in.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00
    /mo.
    Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Wilmington

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Wilmington?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • Samsung Galaxy A12

    Smartphone

    Learn how new and existing customers get the Samsung Galaxy A12 for $1/mo.
    1.00
    /mo.
    Req's 0% APR 36-mo. installment agmt. For well-qual. customers.

About the Wilmington Store

Our Services

  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Concord Pike AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Concord Pike AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Park anywhere there is an available spot in front of the store or on the side of the store.
Meet our manager
Kellie leads the team of friendly experts at the Concard Pike AT&T store and has been with AT&T for 3 years and is proud to serve the Wilmington community providing the best in wireless and entertainment solutions. Kellie is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starfull starempty starempty starempty star2
    Bad service - signed up for new service to transfer my plan with another provider to AT&T. Took nearly two hours if not more to setup the new phones. After that, I discovered that I had to call my previous carrier to unlock the phones; I was never advised by AT&T to do this. In the meantime, the other three lines had no service. I had previous carrier unlock the phones the following day, but one of the phones was located in another state and no hard SIM card could be installed without physically flying it to him. They gave me an e-sim card to text to my son. However, after calling customer service, I learned that they had to match the e-sim card with the phone. Again, expectations were not met. Spent more than three hours on the phone with AT&T. Tried calling the rep that helped us and voice mail says it is not setup. Sent text messages and no messages were returned. As of now, my son's phone is still not working which is leading to a very frustrating experience. Had I known, I would never have left my previous provider and seriously considering closing the AT&T account. If this is how new clients are treated, I can only imagine how it will be after my relationship is established and I have paid them their fees.

    Client service via 800 number is trying to be helpful but still no resolution!
    Response from AT&T
    Hello Maria N. I am very sorry to hear about your experience please come in and see me the manager Kellie or your more than welcome to call into the store to make an appointment. I would love to help you resolve the issue and change your mind about everything going on. I hope to hear from you soon and again we sincerely apologize about the problems your having,
  • full starempty starempty starempty starempty star1
    DO NOT SHOP AT THIS LOCATION OR AT&T AT ALL!! I have taken many hours of my own time trying to get my bill corrected that the sales rep (Bart) and manager (Matthew) agreed was their error. This has been ongoing for 4 months and is STILL incorrect and I have not been credited as promised. It has been a struggle to get responses and nothing but false promises. Apparently anyone I contact at AT&t customer service can't help either and transfer the call to multiple incompetent associates and ultimately tell me I have to work with the store. SCAM!
    Response from AT&T
    Hello Valerie Z. We want to make it right. We will work with our employees to ensure you are provided with the great experience you deserve. Please contact the store at and ask for Kellie McClinton so I can a resolve the issues for you.
  • full starfull starfull starfull starempty star4
    Great Customer Service, Kahlil was very polite and helpful during my visit. My appointment was on time, and I didn’t have to spend a lot of time in the store. I have visited this store for years and never had a problem or bad customer service.
  • full starfull starfull starfull starfull star5
    This was my first visit to this store, and Jordan gave excellent customer service. He was patient, explained everything in detail, answered all my questions and helped to switch data from my old phone to the new one. He offered tips and suggestions, and I was very pleased with his service.

    I would not hesitate to recommend him, and this store.
  • full starfull starfull starfull starfull star5
    Kevin is fantastic. He solved for me in 10 minutes what customer support couldn't do in over 4 hours of phone calls. He was knowledgable and quick. The store felt clean and safe. Thank You!

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

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