AT&T Store Casselberry Casselberry

I recently traded my old iPhone XS at this AT&T store and the service was fantastic! Gil really made sure I was happy with my trade in and my other purchases. The experience truly felt above and beyond my expectations. 😊

I had rep named Gil who truly went above and beyond. We were able to get everything we wanted from there and even get more information to save money like setting up auto pay. I am going to be going back to add another line and features and will look forward to making that work with Gil.

Great customer service!!! I was taken care of quickly and professionally. Visit this gem.

I had such a great experience at AT&T store in Casselbery that made me feel obligated to write a couple words about it.

I' m living in Casselbery, temporarily, and I was searching for Cel phone service in Orlando and I decided to Go that store in order to get It. Anyway, for some unknown reason my Brazilian Motorola Cell phone wasn't recognizing the new AT&T service ( chip) and et cetera. Well, I got scaried a little bit when I heard that from the store manager (Sasha) because I was under an emergency to call my new employer in order to finalize a couple important detais. Well, what impressed me the most was the attention that Mrs.Sasha gave to my problem and she waisted no time and called AT&T for further assistance to solve It right away. Even though she called for AT&T assistance, a couple of them hung up on her, It took approximately 2 hours until we could figure out what was wrong.
To make a long story, Sasha ( The Store Manager) had to allow me borrow a store' s Cell phone so that I could Go on with my day and do what I had to do.

Therefore, Once again, Thank you so so so much Sasha, I deeply appreciate your attention and dedication in figuring out what the problem was and solving It. I admire your dedication and professionalism, keep up the wonderful service that you and AT&T provide for our community.

Muito, muito Obrigado.

Marcos Rodrigues.

I had a excellent experience the evening. I didn’t realize it but I entered the store just prior to closing time and ended up taking over an hour to purchase new phones. The young customer service representative, Sasha, never said a word and was extremely informative and patient while I worked through the various options of my purchase. Sasha had also helped me with a new phone for my son a couple months ago and I drove past 2 other ATT stores to make this purchase with her again. The reason is she followed back up with me several days after my purchase (as she promised) to confirm the correct charges processed in the system.