AT&T Store Daytona Beach Beville Road

James at this office is a liar and a thief HE'S A REAL CON MAN TELLS YOU ONE THING JUST TO MAKE THE SALE. Don't trust him buyer beware he says something and does another. When i would call or question something on my bill why I was paying more than he had stated His reponse was I'll take care of it, now I know how he takes care of it without my autorization he cancelled my phone insurce on 3 I-PHONE 12 When I told him my bill was not what we agreed he said he would take care of it. Now I know how he did that my 23 year had his phone stolen This is when I find out that after 2 weeks James decided to take it upond himeself and cancel my insurance.so my bill would adapt to his lies, there is no signature nothing documented as me agreeing to terminate the
insurance on my 3 I-PHONES 12 Who would buy 3 IPHONE INSURE THEM FOR 2 WEEKS PAY THE BILL AND CANCEL THE INS. ?

Customer service was great! Very knowledgeable on my service and apple products!

Kay was great. Great customer service!

TERRIBLE CUSTOMER SERVICE! I came in this store to pickup my phone I had purchased online a few days prior utilizing one of my online promotions. The agent in store had no clue on my promotion that I already prepaid and called his manager, she didnt know either. so they decided to CANCEL my order and resubmit it; the agent grabbed my phone while on phone with his manager and canceled my order. 4 hours later I still had no phone and lost my upgrade. Been spending over 15 hours on phone between two days with customer service reps and noone can assist me. I cant access my deal beacuse this in store agent had no clue and did something he shouldnt have. In the end he caused me days of stress and strain as well as not able to purchase my upgrade offer. He eventually told me nothing he can do and that many times his own managers dont answers his calls and he laughed. Pathetic!

Awesome customer service! Ryan was excellent and helped us upgrade and save money our plan.