AT&T Store Jacksonville Pablo Creek

Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM
3267 Hodges Blvd
Suite 11
Jacksonville, FL 32224
US
We are located on Hodges Blvd, in the Super Target shopping plaza, on the corner of Beach and Hodges.
(904) 223-5045(904) 223-5045
3.6 out of 5.0full starfull starfull starhalf starempty star
(30 Reviews)
Fast. Free. Convenient with curbside delivery
Place your order online, then visit our store to pick up your order with our NEW curbside delivery! Subject to availability. Order must be placed by 4pm local time. Restrictions apply.
Graduation Gift Guide 2020
Celebrate your grad with the gift of connection. Check out the AT&T Graduation gift guide for ideas & deals on the latest phones, smartwatches, & tablets.
Apple iPhone SE
Learn how to get the powerful new iPhone SE for $5/mo. Req's 0% APR 30 mo. agmt . For well qualified customers. Req’s qualifying unlimited plan. AT&T may temporarily slow data speeds if the network is busy.
INTRODUCING AT&T TV
AT&T TV combines Live TV, a huge On Demand library, Cloud DVR storage, Voice Control, plus access to 5000+ TV & music apps all in one device!
AT&T PREPAID: Autopay & Save
Our lowest price ever on Unlimited Plus: $50/mo. with AutoPay.
5G Phones From AT&T
Experience the future of mobile communication now─with AT&T 5G phones like the Samsung Galaxy S20 5G, Samsung Galaxy Note10+, LG V60 ThinQ 5G & more. Limited AT&T 5G availability. May not be available in your area. See att.com/5Gforyou for 5G coverage details
A special deal for Floridians 55 and over
Save up to $40 a month on unlimited wireless. Introducing the AT&T Unlimited 55+ plan. Visit our store to verify eligibility to get this offer.
YOUR DEDICATION. OUR APPRECIATION.
Learn how to get unlimited wireless for less than $27/mo. for four lines. Plus four Samsung smartphones on us!

Special offers on your favorite phones

  • iPhone SE (2020)

    Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
  • Samsung Galaxy S20 Ultra 5G

    Learn how to switch to AT&T & get up to $700 in bill credits when you buy the new Galaxy S20 Ultra 5G online plus trade-in of eligible smartphone, add a new line, & qualifying installment & unlimited data plans.
  • iPhone 11 Pro Max

    Learn how to switch to AT&T & get up to $700 in bill credits when you buy an iPhone 11 Pro Max online plus trade-in of eligible smartphone, add a new line, & qualifying installment & unlimited data plans.
  • Google Pixel 4

    Learn how to get an Google Pixel 4 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
  • LG V60 ThinQ 5G

    Learn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • AT&T PREPAID iPhone SE (2020)

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Jacksonville Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Keeping you connected & entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We’re conveniently located in the Pablo Creek Plaza at the intersection of Beach & Hodges and love assisting you, our neighbors with all your wireless and entertainment needs. Drop by and see us today! Oh, and did I mention, we have internet packages and an unbeatable selection of wireless accessories you’ll want to check out too!
Where to Park
Hopefully you’ll luck out and be the Front Row Joe! If that doesn’t happen, and our front lot is full, we have additional parking in the Target plaza. Plenty of room for everyone.
manager photo
Meet our manager
Brandon has been with AT&T for over a decade. He is committed to delivering you the best in customer service. When Brandon isn’t in store helping his team match you with the perfect wireless, internet and entertainment services, he’s typically out and about in the community. Stop by today and let Brandon & team help you with all of your wireless and entertainment needs.
manager photo
Meet our manager
Brandon has been with AT&T for over a decade. He is committed to delivering you the best in customer service. When Brandon isn’t in store helping his team match you with the perfect wireless, internet and entertainment services, he’s typically out and about in the community. Stop by today and let Brandon & team help you with all of your wireless and entertainment needs.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    I posted a negative review and it was taken down, yet you can see another similar one from the same week as mine. Tells the whole story........great company, bad branch and branch manager.
    Response from AT&T
    Hi Michael L. This is not the experience we wanted you to have. Thank you for bringing this to our attention.
  • 1 out of 5full starempty starempty starempty starempty star
    Horrible Customer Service
    Billed $450 for the first month's service, should have been $180 plus for cable, cell and internet. When I questioned this I was met by Manager Brandon who told me "the bill is correct". Only after several requests did he bother to look up the account and discover that I had been overbilled for a full months cell bill and a $35 credit that was promised had been misapplied. When I asked about why he said the bill was correct a few minutes before he said , "oh you have to be right huh?". Instead of just looking at the account and making the corrections required he tried to bully me out the door with and arrogant and condescending approach. ATT is a fine company but I suggest you shop at another store. This one is just not well run as you can see from other comments posted.
  • 1 out of 5full starempty starempty starempty starempty star
    I would not go to this store or sign up for any of att service(s) I went to this store 4 times to deal with my account. I started this process in May or June of 2019 and still have the same issue. I and att employees tried calling customer service and they switched you to the wrong department. Then att provides a number but it is the incorrect number to cancellation department, so they provide you with a new number because they are unable to transfer. Beyond frustrated. Manager “Kenny” was no help and told me I could use their phone to call customer service. No body in the store and he could t help or at least get someone on the phone. Lousy customer service manger “Kenny”.
  • 2 out of 5full starfull starempty starempty starempty star
    Customer service is not good. They act like you are bothering them when you try to get they're help with anything like they have better things to do. Not cool at all. If I didnt already have service with att for 15 years I would go somewhere else where my buisness is welcomed and appreciated.
    Response from AT&T
    Hello Jill B We certainly want you to feel welcome in our store. We will work with our employees to ensure you are provided with the customer service you deserve.
  • 1 out of 5full starempty starempty starempty starempty star
    Spoke to the employee in store Ryan G, who I asked if I paid my phone in full amount they could unlock it for me, once I did they stated I did not have a full amount of service days in order for my device to be unlocked, overall poor customer service and badly informed employee even when I had called another costumer representative through phone.
    Response from AT&T
    Hi fletcher. We know that first impressions are very important. We hope to serve you better in the future.

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