AT&T Store Chicago North Michigan Avenue

Day of the WeekHours
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
600 North Michigan Avenue
Chicago, IL 60611
US
We are located at the intersection of East Ontario St and Michigan Ave, next door to Grand Lux Cafe.Schedule an appointment
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4.2 out of 5.0full starfull starfull starfull starempty star
(81 Reviews)

Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.

• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.

AT&T Protect Advantage
No phone insurance? Let’s fix that. Protect your device against damage, loss, theft, and get expert technical support. Open enrollment ends 3/31/21.
Samsung Galaxy S21 5G
Best deals for everyone. New and existing customers get the Samsung Galaxy S21 5G for FREE with qualifying trade-in.​
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.

Special offers and new phones for Chicago

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 11

    SMARTPHONE

    Learn how new and existing customers get iPhone 11 for $10/mo. No trade-in required. Pus, SAVE even more when you trade in an eligible device.
    10.00/mo.Restrictions apply. Req’s 0% APR 30-mo. agmt. Well-qualified customers only.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Chicago

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Chicago?
    50.00/mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Chicago Store

Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the North Michigan Ave AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Where to Park
Rush-Ohio-Wabash Self Park 50 East Ohio Chicago, IL 60611
manager photo
Meet our manager
Kristopher leads the team of friendly experts at the North Michigan Ave AT&T store and has been with AT&T for 25+ years and is proud to serve the Chicago community providing the best in wireless and entertainment solutions. Kristopher is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
manager photo
Meet our manager
Kristopher leads the team of friendly experts at the North Michigan Ave AT&T store and has been with AT&T for 25+ years and is proud to serve the Chicago community providing the best in wireless and entertainment solutions. Kristopher is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 5 out of 5full starfull starfull starfull starfull star
    Came in to get some galaxy note ultra accessories so happy they had a sale and I got one free. The girl who helped me Christina was fabulous let me try them on my phone wiping it off for me and all. I don’t have At&t but I might come see her in the future when I start paying my own bill, Cool wonder woman bag to.
    Response from AT&T
    Hi Patrick. Thanks so much for letting us know about your experience with Christina. Our number one goal is to provide you with an exceptional customer experience. We hope to see you again soon!
  • 5 out of 5full starfull starfull starfull starfull star
    I received excellent customer service from Fred and Juan on December 22nd 2020 at 10 a.m. I had previously purchased a total of 3 telephones from March 12 20/20 thru December 18 20/20 without much satisfaction from another AT&T store on North State Street. I provided them the three transaction receipts and they reviewed them and quickly went to work to solve my mobile hotspot connectivity problem.
    Response from AT&T
    Hi David. So happy to hear that Fred & Juan were able to help you stay connected! Thank you for stopping by and for being part of the AT&T family.
  • 5 out of 5full starfull starfull starfull starfull star
    Vanessa has been nothing sort of fantastic! She has helped me every step of the way. I will continue to return to this store because of her excellent customer service. Vanessa truly goes above and beyond for her customers. Thank you for all of your help Vanessa!
    Response from AT&T
    Hi Jay. We truly appreciate this glowing review of your experience working with Vanessa. We work hard to staff our store with friendly & knowledgable associates. Thank you for stopping by and for being part of the AT&T family. We look forward to seeing you again soon.
  • 5 out of 5full starfull starfull starfull starfull star
    Miguel Albarran was very helpful to me..I had a Samsung 8 replacement phone and he helped me transfer everything over to my new phone. I had a big problem taking off my old email account to my new phone. He spent a lot of time with me and I so appreciated all the help he gave me...I would highly recommend him if anyone if interested in buying a new phone at the store...he really knows the in and out of the cell phones they offer..
    Response from AT&T
    Hi Kayla. We sincerely appreciate your glowing review of your experience with Miguel. Serving our customers with the best service possible is something we strive for every day. Enjoy your new device and we hope to see you again soon.
  • 5 out of 5full starfull starfull starfull starfull star
    Kristy was awesome. She emailed me about my business account with At&t and let me know about some great offers. I followed up to add a new IPad. The experience was just so seamless Kristy and Barbara made a trip to my business to get me all setup and even saved me money on my plan. They were so friendly and knowledgeable I could not have asked for a better experience. I will always come to these two for all of my business in the future.
    Response from AT&T
    Hi Selia. We're thrilled to know that Kristy and Barbara went above & beyond to provide you with the best experience possible. Our business customers are super important to us & we are always here for you. Thanks for being part of the AT&T family!

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