AT&T Store Chicago North Michigan Avenue

In-store shopping
In-store pickup
Personal delivery
View:
Day of the WeekHours
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

600 North Michigan Avenue
Chicago, IL 60611
US
We are located at the intersection of East Ontario St and Michigan Ave, next door to Grand Lux Cafe.

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Chicago

  • Apple iPhone 13

    Phone

    Learn how new and existing customers get iPhone 13 for $0 with eligible trade-in. See offer details.
  • NEW ANDROID PHONE
    Google Pixel 6

    Smartphone

    Learn how to get Google Pixel 6 for FREE with eligible trade-in. See offer details.
  • New Phone
    Samsung Galaxy S21 FE 5G

    SMARTPHONE

    Learn how everyone gets Galaxy S21 FE 5G for $15/mo. with no trade-in required. See offer details.
    15.00
    /mo.
  • Smartphone
    Samsung Galaxy Z Flip3 5G

    Smartphone

    Open your possibilities. Learn how new and existing customers get the Galaxy Z Flip3 5G for up to $800 off with eligible trade-in.​ See offer details.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how to get $200 off Apple Watch with more trade-in options. See offer details.
  • AT&T PREPAID
    Prepaid phone plans in Chicago

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Chicago?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details

About the Chicago Store

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the North Michigan Ave AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the North Michigan Ave AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Rush-Ohio-Wabash Self Park 50 East Ohio Chicago, IL 60611
manager photo
Meet our manager
Kristopher leads the team of friendly experts at the North Michigan Ave AT&T store and has been with AT&T for 25+ years and is proud to serve the Chicago community providing the best in wireless and entertainment solutions. Kristopher is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starfull starfull starfull starfull star5
    I visited the store Saturday evening in desperate need of a new iPad. My current iPad was five years old and on its last leg. I was a bit apprehensive about going to such a large store. I am not technicalogically savvy at all so I always feel very intimidated when I enter into these kinds of spaces. As soon as I walked in I was greeted very warmly by the staff. The environment was awesome. It was a dee-jay and a hotchocolate bar. I felt like I had walked into a fun experience. The young man who assisted me Greg Slaughter was amazing. His customer service was exceptional. Very professional!! I told him at the start that I didn’t know much about technology and all the ins and outs. He was very patient and explained everything. I really appreciate that he didn’t talk down to me or make me feel bad because I’m not as technologically advanced as others. He explained all the important items like insurance. He didn’t try to push a bunch of useless products and services on me. He made sure all of my information was transferred over to my new device and that my iPad was working properly before I left the store. He also told me if I had any issues I could,d feel free to call the store or come in and that the AT&T team would take care of me. I left the store feeling really good and not to mention my new iPad is awesome!!!! Huge thanks to Greg and the AT&T team at the 600 N. Michigan Avenue store. I will for sure be back!!!!
    Response from AT&T
    Hi Tracey G! Thank you so much for taking the time to write a great review about our store and staff. We love to hear when out team provides awesome customer service and delivers a great experience! We will make sure Greg gets the recognition he deserves. We will be happy to see you in our store again. Happy Holidays!
  • full starfull starfull starfull starfull star5
    Christina was great, helped me set up a new prepaid account loved how quick and efficient she was
    Response from AT&T
    Hi Donna. Happy to hear that Christina was able to get you all set up so quickly! Serving our customers with the best service possible is something we strive for every day. Thanks for sharing. We hope to see you in again soon!
  • full starfull starfull starfull starfull star5
    Dwayne was awesome helped me set up my phone from apple. Store was pretty empty so we had time to chat he was great everyone else around him was acting all uptight some spikey hair guy kept walking around and watching it it was uncomfortable kind of
    Response from AT&T
    Hi Ty. We're happy to hear about your awesome experience with Dwayne & hope you're enjoying your new phone! Additionally, we apologize if someone in our store was making you uncomfortable as this is certainly something we don't ever want to happen. Please feel free to reach out to us at attchicagoflagshipi@gmail.com if you'd like to discuss the situation further with a store manager. Hope to see you in again soon!
  • full starfull starfull starfull starfull star5
    My wife went to this store to get the phone that she ordered online setup and transferred from her old phone. Her english isn't the best and sometimes she is treated poorly because of her accent. But Fred was very nice and helpful and was able to get her phone working and everything transferred over and she had a great experience after some initial unpleasantness with another employee. Big shout out to Fred for his help. Thank you!
    Response from AT&T
    Hi Victoria. We believe all customers deserve to be treated with the respect while getting the assistance they need. We're happy to hear that Fred was so helpful and we appreciate you for taking the time to acknowledge him for kindly helping your wife with her phone. Hope to see you both in again soon!
  • full starfull starfull starfull starfull star5
    Cristina Ortiz has been nothing sort of fantastic! She has helped me every step of the way. I will continue to return to this store because of her excellent customer service. Cristina truly goes above and beyond for her customers. Thank you for all of your help!

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

More locations in the Chicago area

  • AT&T Store Chicago Chicago State St.

    10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 11:00 AM - 6:00 PM
    16 North State St
    Chicago, IL 60602
    US
    phone
    Services
    Wireless Bill Payments, Equipment Trade-in & Recycling Program, Small Business Solutions, Beats by Dre, Bose, Headphones, Tablets and Accessories, Free Consulting on Devices, Prepaid - GoPhone Refill, iPhone Repair, Screen Repair
    0.76 mi to your search
  • AT&T Store Chicago West Monroe Street

    9:00 AM - 6:00 PM 9:00 AM - 6:00 PM 9:00 AM - 6:00 PM 9:00 AM - 6:00 PM 9:00 AM - 6:00 PMClosed Today Closed Today
    205 West Monroe
    Chicago, IL 60606
    US
    phone
    Services
    Wireless Bill Payments, Equipment Trade-in & Recycling Program, Small Business Solutions, Beats by Dre, Bose, Headphones, Tablets and Accessories, Free Consulting on Devices, Prepaid - GoPhone Refill, iPhone Repair, Screen Repair
    0.99 mi to your search
  • AT&T Store Chicago N. Pulaski

    10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 12:00 PM - 6:00 PM
    220 W North Ave
    Unit 110 - B
    Chicago, IL 60610
    US
    phone
    Services
    Wireless Bill Payments, Equipment Trade-in & Recycling Program, Small Business Solutions, Beats by Dre, Bose, Headphones, Tablets and Accessories, Free Consulting on Devices, Prepaid - GoPhone Refill, iPhone Repair, Screen Repair
    1.37 mi to your search

Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

Want to stay in the loop?

Sign up for the latest deals, product news, and more from AT&T.
By submitting your email address, you agree to receive future emails from AT&T and its family of companies. We’ll email you offers and promotions about AT&T products and services.
Thank you! Your email has been successfully submitted.Your email was unable to be submitted at this time. Please, try again later.