AT&T Store Chicago North Michigan Avenue

Day of the WeekHours
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 6:00 PM
600 North Michigan Avenue
Chicago, IL 60611
US
We are located at the intersection of East Ontario St and Michigan Ave, next door to Grand Lux Cafe.
(312) 280-4696(312) 280-4696
Your device, your way, on your schedule
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4.1 out of 5.0full starfull starfull starfull starempty star
(70 Reviews)
New Year. New Phone.
New Year's resolutions, no problem! Visit us today and let us help you find the perfect phone, smartwatch and accessories to help you track your goals!
AT&T Unlimited
Our best plans, our best prices on the best network. AT&T may slow data speeds when the network is busy. Add'l charges, usage, speed & other restr's apply. Based on GWS OneScore Sept. 2019.
AT&T has the fastest wireless network in Chicago
New nationwide results from Speedtest® by Ookla are confirming what our wireless customers already are enjoying.
AT&T THANKS®
Get insider access, exclusive offers, and VIP experiences—just for being with AT&T.
MILITARY AND FIRST RESPONDER FAMILIES APPRECIATION
Learn how to get 4 lines of unlimited data for less than $27/mo. per line with AT&T Unlimited Starter℠. Plus 4 powerful iPhone 8 on us!

Special offers on your favorite phones

  • iPhone XS

    Learn how to get an iPhone XS 64GB for $0/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • iPhone 11 Pro Max

    Learn how to switch to AT&T & get up to $700 off in bill credits on a new iPhone 11 Pro Max with trade-in of eligible smartphone & qualifying installment and data plans.
  • Samsung Galaxy Note10+ 5G

    Learn how to switch to AT&T & get up to $950 off in bill credits on a new Galaxy Note10+ 5G with trade-in of eligible smartphone & qualifying installment and data plans.
  • Google Pixel 4

    Learn how to get an Google Pixel 4 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
  • Samsung S10e

    Learn how to get the Samsung S10e 128GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
  • LG G8X ThinQ

    Learn how to get the LG G8X ThinQ for $0/mo. Limited Time. Requires new line and eligible unlimited svc. Promo price after credits over 30 mo. $30 Activ. & other terms apply.

Shop and delivery your way

  • Shopping cart

    Buy online pick up in store

    • Place your order online and pick it up at an AT&T Retail location close to you in as little as 2 hours.
    • Provides the flexibility to shop anywhere/anytime and pick up at your convenience.
    • Allows the opportunity to touch and feel the device without waiting for shipment to arrive
    • Get product advice and support from an AT&T expert while you’re in-store.
  • Shopping bags

    Start online finish in store

    • Kickstart your store experience in advance to save time
    • Browse and add desired products and service to your shopping cart online
    • Pickup your shopping cart in store and modify as needed
    • Reduce time spent in store by continuing your shopping journey started online
  • Ready to go

    In-person delivery and activation

    • You pick the time and place for the AT&T Ready to GoSM expert to deliver your new device
    • Your new device will be delivered for free the very same day and set up just the way you want it
    • Your expert will sync your apps, music, contacts, and photos onto your new device and make sure everything is running smoothly.
    • If you don’t find the exact accessories you’re looking for online, we’ll also come stocked with all the essentials like cases, chargers, screen protectors, and more for you to try out.

About the Chicago Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
The #ATTChicagoFlagship store giving you #MoreForYourThing, whatever your thing is. More Entertainment, content, events & more! That’s our thing.
Where to Park
Rush-Ohio-Wabash Self Park 50 East Ohio Chicago, IL 60611
Special Information
We've transformed our store into all things Friends! Watch favorite episodes, enjoy behind the scenes moments and sing your Smelly Cat heart out. Could this BE any cooler?
manager photo
Meet our manager
During his 22 years with AT&T, Kris has held multiple roles within Authorized Retail and AT&T Retail. His passion for people is what brought him to our Chicago Flagship store. Kris is committed to providing exceptional service and helping everyone find the solutions that best fit their needs. When it’s warm, and the fishing is good, you’ll find Kris on a lake catching some bass. He's a big sports fan, including our own Chicago teams. Stop by today and let Kris & team help you with all of your wireless and entertainment needs.
manager photo
Meet our manager
During his 22 years with AT&T, Kris has held multiple roles within Authorized Retail and AT&T Retail. His passion for people is what brought him to our Chicago Flagship store. Kris is committed to providing exceptional service and helping everyone find the solutions that best fit their needs. When it’s warm, and the fishing is good, you’ll find Kris on a lake catching some bass. He's a big sports fan, including our own Chicago teams. Stop by today and let Kris & team help you with all of your wireless and entertainment needs.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 5 out of 5full starfull starfull starfull starfull star
    Went in the morning of December 19. I live abroad and had no idea if my US phone number was still active, how to get it active, etc. Tiffanie walked me through everything, had me ready to go quickly, and was incredibly helpful and fun throughout. She is fantastic, and I do hope she (and more importantly her superiors) see the glowing reviews she has gotten from me and others. Thank you again, Tiffanie!
  • 5 out of 5full starfull starfull starfull starfull star
    Our sales person, Michael Daniel, was awesome. He upgraded four phones lightening fast and with patience and a smile. If you are headed to this store, ask for him. You won't be disappointed. AT&T Management should be proud to have Michael on their team and should acknowledge him as such.
  • 5 out of 5full starfull starfull starfull starfull star
    Sales rep had great customer service. Her name was Tiffany. Great job Tiffany!
  • 5 out of 5full starfull starfull starfull starfull star
    Tiffanie did an awesome job she was extremely nice and outgoing very knowledgeable
  • 5 out of 5full starfull starfull starfull starfull star
    Hi there, had an great experience today at the AT&T store on Michigan Ave. I was helped by Cristina Pagan, rock star of a brand representative. She helped me through some issues with my iphone. Cristina also mentioned the military and first responder promo you have going on which is awesome. Thank you again.

More locations in the Chicago area

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