AT&T Store Chicago North Michigan Avenue

Day of the WeekHours
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
600 North Michigan Avenue
Chicago, IL 60611
US
We are located at the intersection of East Ontario St and Michigan Ave, next door to Grand Lux Cafe.
(312) 280-4696(312) 280-4696
To continue helping keep our customers, employees, and communities safe, we’ve made a number of changes in our retail stores as a result of the coronavirus pandemic.

🠢    Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them.

🠢    We’re now offering curbside service, touchless transactions, and in some markets, door-step service with a no-contact virtual set-up.

🠢    We’re also limiting the number of people in our stores to ensure social distancing and asking customers to first go online to handle some services like bill payments and device upgrades.

🠢    Hand sanitizer is available to our employees and customers, and surfaces are cleaned and sanitized at regular intervals throughout the workday.

America’s best deserve our best
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Back to School
Home or away, go back to school with the best deals. Check out the AT&T's back to school shopping guide for ideas & deals on the latest phones, tablets & accessories.
Device Protection Open Enrollment
Now you have another chance to protect your device even if you’ve had it more than 30 days. Sign up for AT&T Protect Advantage during Open Enrollment. Ends August 31.
Device Protection Open Enrollment
Special offer for AARP members
Learn how to switch & get a $100 credit per line when you buy a smartphone on an installment plan.
AT&T speed tops the charts! AT&T is Chicago's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.

Special offers and new phones for Chicago

  • Save 10% on AirPods
    Apple AirPod discounts

    Wireless Earbuds

    More magical than ever. AirPods combine an Iconic design with breakthrough technology and high-fidelity sound. Limited time offer.
    Ends 8/27/2020. Restrictions apply.
  • AT&T iPhone SE

    SMARTPHONE

    Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
  • IPHONE XR

    SMARTPHONE

    Learn how to get the amazing iPhone XR 64GB for $5/mo. & a $150 reward card. Req's new line, elig. installment agmt & unlimited wireless plan.
  • GOOGLE PIXEL 4

    SMARTPHONE

    Learn how to get an Google Pixel 4 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
  • LG V60 ThinQ 5G

    SMARTPHONE

    Learn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • AT&T Prepaid + iPhone Offer
    AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Chicago Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
More than just a mobile retail shop. We're bringing Chicago's favorite entertainment to life. #ATTChicagoFlagship
Where to Park
Rush-Ohio-Wabash Self Park 50 East Ohio Chicago, IL 60611
manager photo
Meet our manager
During his 22 years with AT&T, Kris has held multiple roles within Authorized Retail and AT&T Retail. His passion for people is what brought him to our Chicago Flagship store. Kris is committed to providing exceptional service and helping everyone find the solutions that best fit their needs. When it’s warm, and the fishing is good, you’ll find Kris on a lake catching some bass. He's a big sports fan, including our own Chicago teams. Stop by today and let Kris & team help you with all of your wireless and entertainment needs.
manager photo
Meet our manager
During his 22 years with AT&T, Kris has held multiple roles within Authorized Retail and AT&T Retail. His passion for people is what brought him to our Chicago Flagship store. Kris is committed to providing exceptional service and helping everyone find the solutions that best fit their needs. When it’s warm, and the fishing is good, you’ll find Kris on a lake catching some bass. He's a big sports fan, including our own Chicago teams. Stop by today and let Kris & team help you with all of your wireless and entertainment needs.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 5 out of 5full starfull starfull starfull starfull star
    Amazing Customer Service from Nelka !! She went above and beyond to make sure me and my partner was Satisfied. Highly recommend if you have any questions and want to switch she the perfect person to go to .. she will take great care of you !
    Response from AT&T
    Hi Melanie. We're thrilled to hear that Nelly went above and beyond for you! This is the type of service we strive to provide on a daily basis. Thanks for sharing and for being part of the AT&T family.
  • 5 out of 5full starfull starfull starfull starfull star
    Christina showed professionalism and is an asset! to this company
    Response from AT&T
    Hi Brandon. Thanks for sharing your experience working with Christina. We look forward to seeing you again soon!
  • 5 out of 5full starfull starfull starfull starfull star
    Sparkle and Juan were extremely helpful in solving the problems I had with my brother’s accounts, of which I am the Power of Attorney. I left very satisfied and relieved.
    Response from AT&T
    Hi Mary. Happy to hear that Sparkle and Juan were able to provide some relief. We do our best to equip our team to assist our customers. Thanks for stopping by and for being part of the AT&T family.
  • 5 out of 5full starfull starfull starfull starfull star
    Went to Att store today for assistance with multiple services, and Brittany was great. She assisted me with everything in a patient and friendly manner. The customer service we received was incredible. I am so happy I switched to AT&T!
  • 5 out of 5full starfull starfull starfull starfull star
    Great customer service from Cristine on Sunday. Needed to get my wireless earpiece synced to my phone. She was incredibly helpful by helping me figure it out and not telling me to go to tech support. It's not my usual store but she was a nice surprise as to how helpful she was. Thank you!

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