AT&T Store Chicago North Michigan Avenue

In-store shopping
Curbside pickup
In-store pickup
Personal delivery
View:
Day of the WeekHours
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

600 North Michigan Avenue
Chicago, IL 60611
US
We are located at the intersection of East Ontario St and Michigan Ave, next door to Grand Lux Cafe.

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Chicago

  • New iPhone
    Apple iPhone 13

    Phone

    Learn how new and existing customers get iPhone 13 for $0 with eligible trade-in. See offer details.
  • New iPhone
    Apple iPhone 13 mini

    Phone

    Learn how new and existing customers get iPhone 13 mini for $0 with eligible trade-in. See offer details.
  • New iPhone
    Apple iPhone 13 Pro

    Phone

    Learn how new and existing customers get iPhone 13 Pro for $0 with eligible trade-in. See offer details.
  • Smartphone
    Samsung Galaxy Z Flip3 5G

    Smartphone

    Open your possibilities. Learn how new and existing customers get the Galaxy Z Flip3 5G for up to $1000 off with eligible trade-in.​
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
  • AT&T PREPAID
    Prepaid phone plans in Chicago

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Chicago?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details

About the Chicago Store

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the North Michigan Ave AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the North Michigan Ave AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Rush-Ohio-Wabash Self Park 50 East Ohio Chicago, IL 60611
manager photo
Meet our manager
Kristopher leads the team of friendly experts at the North Michigan Ave AT&T store and has been with AT&T for 25+ years and is proud to serve the Chicago community providing the best in wireless and entertainment solutions. Kristopher is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starfull starfull starfull starfull star5
    Christina was great, helped me set up a new prepaid account loved how quick and efficient she was
    Response from AT&T
    Hi Donna. Happy to hear that Christina was able to get you all set up so quickly! Serving our customers with the best service possible is something we strive for every day. Thanks for sharing. We hope to see you in again soon!
  • full starfull starfull starfull starfull star5
    Dwayne was awesome helped me set up my phone from apple. Store was pretty empty so we had time to chat he was great everyone else around him was acting all uptight some spikey hair guy kept walking around and watching it it was uncomfortable kind of
    Response from AT&T
    Hi Ty. We're happy to hear about your awesome experience with Dwayne & hope you're enjoying your new phone! Additionally, we apologize if someone in our store was making you uncomfortable as this is certainly something we don't ever want to happen. Please feel free to reach out to us at attchicagoflagshipi@gmail.com if you'd like to discuss the situation further with a store manager. Hope to see you in again soon!
  • full starfull starfull starfull starfull star5
    My wife went to this store to get the phone that she ordered online setup and transferred from her old phone. Her english isn't the best and sometimes she is treated poorly because of her accent. But Fred was very nice and helpful and was able to get her phone working and everything transferred over and she had a great experience after some initial unpleasantness with another employee. Big shout out to Fred for his help. Thank you!
    Response from AT&T
    Hi Victoria. We believe all customers deserve to be treated with the respect while getting the assistance they need. We're happy to hear that Fred was so helpful and we appreciate you for taking the time to acknowledge him for kindly helping your wife with her phone. Hope to see you both in again soon!
  • full starfull starfull starfull starfull star5
    Cristina Ortiz has been nothing sort of fantastic! She has helped me every step of the way. I will continue to return to this store because of her excellent customer service. Cristina truly goes above and beyond for her customers. Thank you for all of your help!
  • full starfull starfull starfull starfull star5
    Came in to get some galaxy note ultra accessories so happy they had a sale and I got one free. The girl who helped me Christina was fabulous let me try them on my phone wiping it off for me and all. I don’t have At&t but I might come see her in the future when I start paying my own bill, Cool wonder woman bag to.
    Response from AT&T
    Hi Patrick. Thanks so much for letting us know about your experience with Christina. Our number one goal is to provide you with an exceptional customer experience. We hope to see you again soon!

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

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