AT&T Store Evanston Evanston

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Map of 1620 Chicago Avenue in Evanston
Get directions to AT&T Store at 1620 Chicago Avenue Evanston, IL
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Day of the WeekHours
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
1620 Chicago Avenue
Evanston, IL 60201
US
We are on the corner of Chicago Ave and Davis, next to Peet's Coffee.

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Get the best seats in the house
We’re putting fans courtside during the NBA Conference Finals with an immersive concert series featuring 2 Chainz, Big Sean, CHIKA and Cordae.
Because your security is our top priority
24/7 proactive security that helps stop threats before they get to you.
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
iPad Pro (2021)
iPad Pro. Mind-blowing Apple M1 chip. Breathtaking Liquid Retina display in two sizes. And blazing-fast 5G for pro performance, anywhere.

Special offers and new phones for Evanston

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 12 purple

    Smartphone

    Learn how to get iPhone 12 now in purple for up to $700 off with eligible trade-in.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00
    /mo.
    Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Evanston

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Evanston?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • Samsung Galaxy A12

    Smartphone

    Learn how new and existing customers get the Samsung Galaxy A12 for $1/mo.
    1.00
    /mo.
    Req's 0% APR 36-mo. installment agmt. For well-qual. customers.

About the Evanston Store

Authorized Retailer

Our Services

  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

Looking for the hottest new device or an awesome accessory? Our Evanston Store location has got you covered. We’re your one-stop shop in Evanston, IL. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV® and AT&T TV packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Evanston, IL store located at 1620 Chicago Avenue! We’d love to get to know you.
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Looking for the hottest new device or an awesome accessory? Our Evanston Store location has got you covered. We’re your one-stop shop in Evanston, IL. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV® and AT&T TV packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Evanston, IL store located at 1620 Chicago Avenue! We’d love to get to know you.
Street Parking Only

What our customers are saying

  • full starfull starfull starfull starfull star5
    Teddy was very helpful in setting up an account for a 90 year old!
  • full starfull starfull starfull starfull star5
    GREAT PEOPLE - TEDDY IS SO HELPFUL! Consistently the best At&t shop this time Teddy untangled my mess of lines and consolidated my service and SAVED ME $160 a year! Gave her a big hug too!!!! Thank you Teddy!!
  • full starempty starempty starempty starempty star1
    I attempted to go to this store after work today to update my plan/grab my new phone. I arrived around 3:30 and noted a sticky note on the door saying “be right back on a break thanks management”. I waited about 15 minutes, and a worker came from the back to unlock the store. At this time it was about 3:45. I was informed by the worker that he was closing the store until 4:30 PM, no further explanation. I asked what time the store closed today, noting that on the door it said 7 PM Monday - Friday. He informed me he would be closing at 5 PM. The worker then locked the door and walked away as I tried to explain that on the store front and online it says this store closes at 7 PM. I would be fine with the store closing at 5, however, this worker was extremely rude and I wish I had asked for his name. I also attempted to call the store to talk to a manager at 4:45 this afternoon with no one picking up. I would not recommend this store at all.
  • full starfull starfull starfull starfull star5
    They are always very helpful and kind. Tyler and Agustin were so helpful
    Response from AT&T
    Hello Barbara, Thank you for stopping by and letting us help you. Cant wait to serve you soon!
  • full starempty starempty starempty starempty star1
    I've been an AT&T iPhone customer for about 12 years. Instead of buying my new iPhone online, I went to the AT&T store to upgrade: I wanted to make sure that transfer of data was handled correctly and as quickly as reasonable.

    I'm a very polite person and customer, but I just want to exchange the relevant information with the representative I end up talking to. When salespeople recognize and respect this, we get along well. Sudesh Joshi was not skilled or experienced at reading this type of customer, so it became very unpleasant interacting with him.

    1. Sudesh pushed me to change my phone plan, exclaiming that I was overpaying with the plan I already had. Days later, instead of the projected bill showing a lower payment, the amount of the bill was TRIPLE my normal amount. I had to call AT&T and waste a couple hours having my previous phone plan reinstated.

    2. In addition to the case he pushed on me, Sudesh pushed a screen protector on me. By itself, this is no big deal. But he had already found out that I had owned my previous iPhone for more than four years and saw that it didn't have a single scratch on it. Since our conversation was clearly going very badly, why push things at this point?

    3. Only AFTER running my credit card did Sudesh inform me that the iPhone SE had only red and white colors in stock at that store. I should have walked out at this point, but I would have had to demand a refund first, and demand that he turn on my "old" phone.

    4. Sudesh did not assist whatsoever with transfering data from my old phone to my new one. Figuring it out on my own ended up costing me several (maybe five or six) hours of frustration. I also lost use of my phone during that time. (So, for example, friends were later confused why text messages weren't going through.)


    Sudesh kept using hard sell tactics on me, although it's obvious that I hate that stuff. He didn't understand that it would ultimately backfire. In addition to the major billing issue (TRIPLE what the amount was before), the experience of trying to work with this guy was terrible because he can't read the customer. This even showed up as awkward pauses where I didn't know we were waiting for something to come up on his device. And, worse, crappy small talk, when clearly I wasn't interested in that.

    Horrendous experience. Not only did it feel like I was being hustled - the bill proved that he ACTUALLY WAS hustling me.

    I really don't know why he tried to screw me over as far as the phone plan and tripling my bill. Maybe because of the Covid-19 pandemic, he is suffering financially, desperate to maximize his sales. Unfortunately, I also am suffering because of the pandemic. And Sudesh Joshi simply made it worse.
    Response from AT&T
    Hello Stuart H. I am the store manger and I would like to invite you to see me and lets figure this out together. My name is Steve and you can come and see me and I can help you.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

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    Req's 0% APR 30-mo. agmt. Well-qualified customers.

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