AT&T Store Naperville Naperville

In-store shopping
In-store pickup
Personal delivery
Map of 423 S Washington St in Naperville
Get directions to AT&T Store at 423 S Washington St Naperville, IL
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Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM
423 S Washington St
Naperville, IL 60540
US

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Naperville

  • AT&T Apple iPhone 13 Pro Max

    Phone

    Learn how new and existing customers get up to $1,000 off iPhone 13 Pro Max with eligible trade-in. See offer details.
  • AT&T Apple iPhone 13 mini

    Phone

    Learn how new and existing customers get iPhone 13 mini for $0 with eligible trade-in. See offer details.
  • AT&T Apple iPhone 13 Pro

    Phone

    Learn how new and existing customers get iPhone 13 Pro for $0 with eligible trade-in. See offer details.
  • Smartphone
    Samsung Galaxy Z Flip3 5G

    Smartphone

    Open your possibilities. Learn how new and existing customers get the Galaxy Z Flip3 5G for up to $1000 off with eligible trade-in.​
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
  • AT&T PREPAID
    Prepaid phone plans in Naperville

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Naperville?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details

About the Naperville Store

Authorized Retailer

Our Services

  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

Looking for the hottest new device or an awesome accessory? Our Naperville Store location has got you covered. We’re your one-stop shop in Naperville, IL. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV STREAM packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Naperville, IL store located at 423 S Washington St! We’d love to get to know you.
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Looking for the hottest new device or an awesome accessory? Our Naperville Store location has got you covered. We’re your one-stop shop in Naperville, IL. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV STREAM packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Naperville, IL store located at 423 S Washington St! We’d love to get to know you.

What our customers are saying

  • full starfull starfull starfull starfull star5
    Firas is an excellent employee! He made my experience for buying and transferring data from my old phone to the new one very easy. Highly recommend!
    Response from AT&T
    Hello Lori! Thank you for taking the time to leave a review about your experience at the AT&T store in Naperville. We hope to see you again!
  • full starempty starempty starempty starempty star1
    0 Stars. The worst customer service and support at this location. Employee's are incompetent and send packages to the wrong addresses, and wrong individuals. Unable to correct their mistakes or make it better on customer end. Will never be going back to this AT&T again.
  • full starempty starempty starempty starempty star1
    No one answers the phone 630 961-0772
    A phone store where no one answers the phone!A great story line. I see in one of the reviews the ATT Store said to call 630 961 0772 talk to the manager to resolve the issue.That is great advice ,,call the store to resolve an issue, but we will not answer the phone when you call
  • full starfull starfull starfull starfull star5
    Great service from Firas Dahabiyeh
    Response from AT&T
    Hello Thad! Thank you for taking the time to leave a review about your experience at the AT&T store in Naperville. We hope to see you again!
  • full starfull starfull starempty starempty star3
    The Worst service, cluster---- of my 9+ years with att
    I purchased Ipone 11 pro max and told my bill would only go up $20-25 a month. I was told if I opened a new line and cancel my # and I would get $400 off NOT credits instantly. I asked for a receipt for the purchase of the phone and screen saver I was told that they did not give receipts and I could go online at home and see it. See it I did it told me my bill was changing from $99 a month to $285 a month with my first bill $387! My first bill showed I had 3 lines and had to pay for everything and more, I called they said they would get the third line taken off, my 2nd month well I was still paying for 3 lines and again I called and spoke to a supervisor Jeffery on 11/18/2020

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

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