AT&T Store St. Charles Saint Charles

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Map of 917 S Randall Road in St. Charles
Get directions to AT&T Store at 917 S Randall Road St. Charles, IL
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Day of the WeekHours
Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 6:00 PM
Friday10:00 AM - 6:00 PM
Saturday10:00 AM - 6:00 PM
SundayClosed
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

917 S Randall Road
St. Charles, IL 60174
US
We are located just northwest of Bircher and Randall Rd,near Lowe's and Meijer.

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Get the best seats in the house
We’re putting fans courtside during the NBA Conference Finals with an immersive concert series featuring 2 Chainz, Big Sean, CHIKA and Cordae.
Because your security is our top priority
24/7 proactive security that helps stop threats before they get to you.
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
iPad Pro (2021)
iPad Pro. Mind-blowing Apple M1 chip. Breathtaking Liquid Retina display in two sizes. And blazing-fast 5G for pro performance, anywhere.
GET A BETTER, FASTER INTERNET EXPERIENCE
Check your eligibility. AT&T Fiber may now be available at your St. Charles address!
Comparison between AT&T Fiber and AT&T Internet speeds 75Mbps and below.

Special offers and new phones for St. Charles

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 12 purple

    Smartphone

    Learn how to get iPhone 12 now in purple for up to $700 off with eligible trade-in.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00
    /mo.
    Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in St. Charles

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in St. Charles?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • Samsung Galaxy A12

    Smartphone

    Learn how new and existing customers get the Samsung Galaxy A12 for $1/mo.
    1.00
    /mo.
    Req's 0% APR 36-mo. installment agmt. For well-qual. customers.

About the St. Charles Store

Our Services

  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the St Charles AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the St Charles AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Parking spots, including wheelchair accessible parking, are located directly near our retail entrance. If our parking spots get filled up, there are several parking spots adjacent to us in the Lowe's parking lot. Drive safely!
manager photo
Meet our manager
Matt leads the team of friendly experts at the St Charles AT&T store and has been with AT&T for 6+ years and is proud to serve the St. Charles community providing the best in wireless and entertainment solutions. Matt is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starfull starfull starfull starfull star5
    The manager at this location, Matt, was SO incredibly helpful and knowledgeable that I wanted to hug him. LOL
  • full starfull starfull starfull starfull star5
    Alex was one of the best representative I’ve interacted with. He was very helpful and went out of his way to help me with all my needs and get me the answers I needed for almost a week. He was very nice and respectful. Honestly really satisfied with all his work!
  • full starempty starempty starempty starempty star1
    WORST EXPERIENCE EVER. WORST CUSTOMER SERVICE. JOE AND EDUARDO ARE INCOMPETENT AT BEST. IT TOOK 5 TRIPS TO GET A PHONE LINE TRANSFERED. THIS AFTER BEING LIED TO ABOUT THE ORIGINAL ACCOUNT SET UP AND MISLEAD RE "FREE" PHONES. THEY ARE NOT WORTHY OF EVEN ONE STAR.
    Response from AT&T
    Hello CARLA S, Our number one goal is to provide you with an exceptional customer experience. This is not the experience we want our customers to have. Unfortunately the names you mentioned are not from our location, if you need additional assistance we are happy to help, our location is in St. Charles in the same parking lot as Lowe's & Meijer. We sincerely appreciate you and all our customers!
  • full starfull starfull starfull starfull star5
    This corporate store is clean, spacious, and have friendly employees. Specifically, I worked with Alex Valdez who truly did his best at finding a plan that was best suited for me and my family's needs. He took great pride in his work and I never felt rushed. Due to Alex, I'll gladly go to this store as opposed to the closer location near my home.
    Response from AT&T
    Hello Michael Thank you for reaching out glad Alex was able to provide an excellent experience we hope to see you again thanks for visiting us!
  • full starfull starfull starfull starfull star5
    A wonderful experience! I needed to go get a line added to my plan. Harry was exceptional. He took time with me to make sure I understood the options available and find the best option for me. While I was there, we discussed our U Verse service. Tanner was super helpful in explaining AT&T TV and find the best plan for our family.

    It was a great experience and I’d highly recommend this store to others!
    Response from AT&T
    Hi Jenna!

    It's wonderful getting surveys like this loaded with great commentary! We thank you for your loyalty to AT&T and we appreciate you selecting our retail store. Feel free to call or visit us again as needed.

    Thank you!

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

More locations in the St. Charles area

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

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