AT&T Store Indianapolis Willow Lake

Day of the WeekHours
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
SundayClosed
2902 W 86th St
Ste 80
Indianapolis, IN 46268
US
We are located on W 86th St in the Willow Lake Shopping Center.Schedule an appointment
SHOP NOW
4.1 out of 5.0full starfull starfull starfull starempty star
(28 Reviews)
Map of 2902 W 86th St in Indianapolis
Get directions to AT&T Store at 2902 W 86th St Indianapolis, IN

Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.

• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.

Samsung Galaxy S21 5G
Best deals for everyone. New and existing customers get the Samsung Galaxy S21 5G for FREE with qualifying trade-in.​
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
Apple iPhone 12 Pro Max
Learn how new and existing customers get $700 off the new iPhone 12 Pro Max with trade-in.
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
AT&T speed tops the charts! AT&T is Indianapolis's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.

Special offers and new phones for Indianapolis

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • Smartphone
    Samsung Galaxy S21+ 5G

    Smartphone

    Learn how to get the Samsung Galaxy S21+ 5G for up to $800 off with trade-in.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Indianapolis

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Indianapolis?
    50.00/mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Indianapolis Store

Authorized Retailer
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Looking for the hottest new device or an awesome accessory? Our Willow Lake Store location has got you covered. We’re your one-stop shop in Indianapolis, IN. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV® and AT&T TV packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Indianapolis, IN store located at 2902 W 86th St! We’d love to get to know you.
Store Events
Black Friday Deals are here! - Fri, November 27
Meet our manager
Shiloh leads the team of friendly experts at the Willow Lake AT&T store and has been with AT&T for 10+ years and is proud to serve the Indianapolis community providing the best in wireless and entertainment solutions. Shiloh is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
Meet our manager
Shiloh leads the team of friendly experts at the Willow Lake AT&T store and has been with AT&T for 10+ years and is proud to serve the Indianapolis community providing the best in wireless and entertainment solutions. Shiloh is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 2 out of 5full starfull starempty starempty starempty star
    They no longer have a kiosk!! That's a sneaky-assed thing to do to your customers!
  • 5 out of 5full starfull starfull starfull starfull star
    Michelle was very helpful. She patiently set up a new cell service. She explained options and what the costs would be. Best experience with a conversion we've ever had.
  • 1 out of 5full starempty starempty starempty starempty star
    They couldn't have made their displeasure with me more obvious.I ordered two phones online with option to pick up in store. Once I got to the store, she deactivated my original phone, then realized that the new line had an error message. I asked if they could call customer support, for answers as to why there was an error message. The response I received was because I ordered the phones online to pick up in store, that customer support could not help. I am assuming they did not want to provide the service they chose and are paid to do. They wanted to modify my plan, which I was not agreeing too at all. I've never been treated so dismissively. I will NEVER go back to that store. Angel needs retraining on being a manager, and Jennifer needs help with customer service. To make it worse, I left the stores with no phones that I paid for online in which I received emails stating I picked the phones up. And she had to go get me a new sim card to put in my original phone because it would no longer work with the current sim card. Please train your employees that customer service is a priority. Better yet, hie individuals who want to work in customer service.
  • 5 out of 5full starfull starfull starfull starfull star
    I went to your AT&T store. Kimako was the consultant which helped me. Kimako was beyond knowledgeable and very professional. I highly recommend your store and definitely Kimako is the best. Thank you!!
  • 4 out of 5full starfull starfull starfull starempty star
    Took three(3) days on the phone and the attstore. I replace one phone, & returning a phone to Samsung repair center to be cleaned.

More locations in the Indianapolis area

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    10485 N Michigan Road
    Suite 100
    Carmel, IN 46032
    US
    phone
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    4351 Lafayette Rd
    Indianapolis, IN 46254
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    phone
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    6155 North Keystone Ave
    Indianapolis, IN 46220
    US
    phone
    Services
    Wireless Bill Payments, Equipment Trade-in & Recycling Program, Small Business Solutions, Beats by Dre, Bose, Headphones, Tablets and Accessories, Free Consulting on Devices
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