AT&T Store West Des Moines South 68th Street

Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
490 S 68th Street
West Des Moines, IA 50266
US
Schedule an appointment
SHOP NOW
4.1 out of 5.0full starfull starfull starfull starempty star
(24 Reviews)
Map of 490 S 68th Street in West Des Moines

Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.

• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.

Apple iPhone 12
Buy the new iPhone 12 Pro from AT&T in West Des Moines. Learn how new and existing customers get the new iPhone 12 for $0 with trade-in.
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
Early Holiday Deals!
Visit AT&T’s Holiday Gift Guide for early deals on gifts for you and everyone on your list – all from the comfort and safety of your own home!
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
AT&T speed tops the charts! AT&T is Des Moines's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.

Special offers and new phones for West Des Moines

  • iPhone 12 Pro

    SMARTPHONE

    Learn how new and existing customers get iPhone 12 Pro for up to $800 off with eligible trade-in.
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • Samsung Galaxy S20 FE 5G

    SMARTPHONE

    Learn how new and existing customers get the new Samsung Galaxy S20 FE 5G for FREE with qualifying trade-in.
    5G req's compatible plan. 5G may not be in your area. See att.com/5Gforyou for 5G coverage details.
  • iPhone 12

    SMARTPHONE DEALS

    AT&T has great deals on the latest phones like the iPhone SE, iPhone 11 & iPhone 12. Get your new iPhone with AT&T the fastest network for iPhone.
  • AT&T PREPAID
    Prepaid phone plans in West Des Moines

    Prepaid Phone Plans

    Learn how to save $15/mo. on a new unlimited line with AutoPay signup. Time for a prepaid phone plan in West Des Moines?
    After 22GB, AT&T may temporarily slow data speeds if the network is busy. Other fees, charges, and restrictions apply.
  • AT&T Prepaid + iPhone
    AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the West Des Moines Store

Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the Paradise Pointe AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Store Events
Get the new iPhone 12 Order Now! - Fri, October 23
manager photo
Meet our manager
Carla leads the team of friendly experts at the Paradise Pointe AT&T store and has been with AT&T for 12+ years and is proud to serve the West Des Moines community providing the best in wireless and entertainment solutions. Carla is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
manager photo
Meet our manager
Carla leads the team of friendly experts at the Paradise Pointe AT&T store and has been with AT&T for 12+ years and is proud to serve the West Des Moines community providing the best in wireless and entertainment solutions. Carla is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 5 out of 5full starfull starfull starfull starfull star
    I would like to commend representative Natalie Rogers for her outstanding customer service. The credit card connected to my phone expired and Natalie patiently and kindly spent no less than 30 minutes getting the problem resolved. She was cheerful, knowledgeable and genuinely concerned about correcting a problem not of her making. Natalie is a superstar.
    Response from AT&T
    Hello Brian, Our number one goal is to provide you with an exceptional customer experience. Natalie always wants to ensure that she is going above and beyond for her customers! Always ask for her when you come in and be sure to refer friends and family to her as well. Look forward to helping you any time you want to stop in.
    Managers - Carla & James
  • 5 out of 5full starfull starfull starfull starfull star
    Go see Joe Archibald! Great customer service and painless process. Joe was the hardest working guy in the store and still made me feel like I was the only one in there. I will defiantly ask for him the next time I need anything. Good luck to your Mets Joe!
    Response from AT&T
    Hello Nicci - Happy to hear that Joe took great care of you! He loved seeing that you are rooting for the Mets! If you have any needs in the future come back and see us. If you have friends or family send them in to see Joe, he will ensure that he gives them the same great service!
    Carla & Katie - Managers
  • 1 out of 5full starempty starempty starempty starempty star
    I went out to the one in Jordan Creek or I should say on Jordan Creek Parkway the new store out here on Mill Civic and Edwin to get my money he actually tell me my bill will go down with my bill actually went up I’m a single mother with kids and to get my money he told me my bill will go down but my bill didn’t go down there very rude they’re not helpful he doesn’t know what he’s doing I always have to come back I had to come back three times when I got the new phone because he didn’t put it together right he didn’t know what he was doing he wasn’t telling me the correct information I feel that when they give you correct information something should be done about that you shouldn’t be able to give information to people just to get money I will never ever go back to that store and I will never ever after this contract is done I will not fill with them if there’s a way of getting out of it I am getting out! Should teach there employees not to lie for money! AT&T Sucks I will tell anybody & everybody about my experience and how bad it was!!!! Hate AT&T!
    Response from AT&T
    Hello Kinyata T. This is not the experience we wanted you to have. If you have more questions about the bill please stop in so that we can go through it again. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
    Carla - Manager
  • 5 out of 5full starfull starfull starfull starfull star
    Joe Archibald was super helpful in finding ways to save money and gave GREAT customer service. He was knowledgeable, courteous, and extremely helpful!
    Response from AT&T
    Hi Nancy W.. I love hearing about great service from our location! We look forward to giving this level of service to you in the future! Thanks for visiting!
    Manager - Carla
  • 1 out of 5full starempty starempty starempty starempty star
    They refused to accept ny id because it was taled together. They discussed manually entering ny id but decided not to, even though i had previously been a customer. Also told me that kiosk id, accepted by the State of Iowa, was not going to work. So i have to go the DOT for hours.

More locations in the West Des Moines area

  • AT&T Store West Des Moines Water Tower Place

    10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 11:00 AM - 6:00 PM
    4100 University Ave
    Suite 114
    West Des Moines, IA 50266
    US
    phone
    Services
    Wireless Bill Payments, Equipment Trade-in & Recycling Program, Small Business Solutions, Beats by Dre, Bose, Headphones, Tablets and Accessories, Free Consulting on Devices
    3.31 mi to your search
    Map of 4100 University Ave in West Des Moines
  • Map of 765 E Hickman Road in Waukee
  • Map of 306 W Hickman Rd in Waukee

Want to stay in the loop?

Sign up for the latest deals, product news, and more from AT&T.
Thank you! Your email has been successfully submitted.Your email was unable to be submitted at this time. Please, try again later.
By submitting your email address, you agree to receive future emails from AT&T and its family of companies. We’ll email you offers and promotions about AT&T products and services.