AT&T Store Louisville Fern Creek

Day of the WeekHours
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
6529 Bardstown Rd
Louisville, KY 40291
US
We are located in Seaton Plaza shopping center beside nail salon, off the Bardstown exit from I-265 toward Louisville.
(502) 231-7196(502) 231-7196
To continue helping keep our customers, employees, and communities safe, we’ve made a number of changes in our retail stores as a result of the coronavirus pandemic.

🠢    Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them.

🠢    We’re now offering curbside service, touchless transactions, and in some markets, door-step service with a no-contact virtual set-up.

🠢    We’re also limiting the number of people in our stores to ensure social distancing and asking customers to first go online to handle some services like bill payments and device upgrades.

🠢    Hand sanitizer is available to our employees and customers, and surfaces are cleaned and sanitized at regular intervals throughout the workday.

Device Protection Open Enrollment
Now you have another chance to protect your device even if you’ve had it more than 30 days. Sign up for AT&T Protect Advantage during Open Enrollment. Ends August 31.
Device Protection Open Enrollment
Samsung Galaxy Note20 5G
Everyone gets our best deal. Not just new customers. Learn how to get the new powerful Samsung Galaxy Note20 5G FREE with trade-in.
AT&T Samsung Galaxy Note20
HBO Max - Discover a new streaming experience
We're adding HBO Max to select plans and packages. Now get even more entertainment with wireless, TV, or internet.
Special offer for AARP members
Learn how to switch & get a $100 credit per line when you buy a smartphone on an installment plan.
AT&T speed tops the charts! AT&T is Louisville's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.
Back to School
Home or away, go back to school with the best deals. Check out the AT&T's back to school shopping guide for ideas & deals on the latest phones, tablets & accessories.

Special offers and new phones for Louisville

  • Save 10% on AirPods
    Apple AirPod discounts

    Wireless Earbuds

    More magical than ever. AirPods combine an Iconic design with breakthrough technology and high-fidelity sound. Limited time offer.
    Ends 8/27/2020. Restrictions apply.
  • AT&T iPhone SE

    SMARTPHONE

    Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
  • AT&T Samsung Galaxy Note20 Ultra 5G

    SMARTPHONE

    Learn how to get the new powerful Samsung Galaxy Note20 Ultra 5G for $300 with trade-in. Req's elig. Unlimited plan, installment agmt and trade-in of elig. phone.
  • LG V60 ThinQ 5G

    SMARTPHONE

    Learn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • AT&T PREPAID
    Prepaid phone plans in Louisville

    Prepaid Phone Plans

    Learn how to get Unlimited Plus for $50/mo. when you open a new line on our $75/mo. plan and sign up for AutoPay. You’ll enjoy unlimited high-speed data while saving $25 each month. Time for a prepaid phone plan in Louisville?
    50.00/mo.Plus taxes and fees with AutoPay
    After 22GB, AT&T may temporarily slow data speeds if the network is busy. Offer ends 10/29/20 in stores & 10/19/20 online. Excludes upgrades. First mo. svc. charge & taxes due at sale. In-store activ. fee is $15. Other restr’s may apply.
  • AT&T Prepaid + iPhone
    AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Louisville Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Keeping you connected and entertained is our goal! From the newest wireless devices to all of your entertainment in one place with AT&T TV (That you can walk out watching!), we've got you covered. Whether you're at home or on the go, our experts can build the best solution for your lifestyle. Plus, check out our unbeatable selection of wireless accessories and AT&T Internet plans! Our location also has business experts on hand to help support the wireless needs of your small businesses. Come by and see us today!
Where to Park
Ample parking in the front or the side of the store.
manager photo
Meet our manager
You may recognize Byron as he is an active resident of the greater Louisville area. When Byron isn’t in store helping his team match you with the perfect wireless, internet and entertainment services, he’s typically out and about in the community.
manager photo
Meet our manager
You may recognize Byron as he is an active resident of the greater Louisville area. When Byron isn’t in store helping his team match you with the perfect wireless, internet and entertainment services, he’s typically out and about in the community.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    This is the worst store I have ever been at. An employee sold me a case she knew I was going to return and said that there was a 30-day return policy. My husband tried to return in 13 days, but could not because they said they needed the original card (in this day and age, really?). I tried to return on day 17, and they said there was only a 14-day return policy. The salesperson lied and nobody, including the manager, would make it right. Now I am stuck with a $42 case I don't want or need. AT&T just lost a customer from whom they receive almost $500 per month. Don't waste your time here; go to a different store or, better yet, a different carrier.
  • 5 out of 5full starfull starfull starfull starfull star
    Great service no wait time knowledgeable staff member that waited on me! Thanks
  • 1 out of 5full starempty starempty starempty starempty star
    Only 2 employees in the store one was working with a customer the other was a manger who stated she can only take down names for the waiting list she verified that the item I wanted was in stock but couldn’t sell any items... she basically stood around and did nothing while me and another customer waited for well over 30 minutes. A rep was able to help me as she had just finished up Her lunch break... the other rep was still busy with his customer when I left...manager was still not doing anything... my transaction took no more than 4 minutes as I knew exactly what I needed to purchase and didn’t have any questions
  • 1 out of 5full starempty starempty starempty starempty star
    It was not good did not help me at all had problems with my DIRECTV access more last told me to go home and check my email I’m sorry I guess I’m dumb I do not understand but I do understand the store supposed to help
  • 5 out of 5full starfull starfull starfull starfull star
    Our customer service rep was courteous and helpful!

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