AT&T Store Baltimore Canton Crossing

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Map of 3711 Boston Street in Baltimore
Get directions to AT&T Store at 3711 Boston Street Baltimore, MD
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Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
3711 Boston Street
Baltimore, MD 21224
US

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Get the best seats in the house
We’re putting fans courtside during the NBA Conference Finals with an immersive concert series featuring 2 Chainz, Big Sean, CHIKA and Cordae.
Because your security is our top priority
24/7 proactive security that helps stop threats before they get to you.
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
iPad Pro (2021)
iPad Pro. Mind-blowing Apple M1 chip. Breathtaking Liquid Retina display in two sizes. And blazing-fast 5G for pro performance, anywhere.

Special offers and new phones for Baltimore

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 12 purple

    Smartphone

    Learn how to get iPhone 12 now in purple for up to $700 off with eligible trade-in.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00
    /mo.
    Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Baltimore

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Baltimore?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • Samsung Galaxy A12

    Smartphone

    Learn how new and existing customers get the Samsung Galaxy A12 for $1/mo.
    1.00
    /mo.
    Req's 0% APR 36-mo. installment agmt. For well-qual. customers.

About the Baltimore Store

Authorized Retailer

Our Services

  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

Looking for the hottest new device or an awesome accessory? Our Canton Crossing Store location has got you covered. We’re your one-stop shop in Baltimore, MD. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our AT&T TV packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Baltimore, MD store located at 3711 Boston Street! We’d love to get to know you.
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Looking for the hottest new device or an awesome accessory? Our Canton Crossing Store location has got you covered. We’re your one-stop shop in Baltimore, MD. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our AT&T TV packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Baltimore, MD store located at 3711 Boston Street! We’d love to get to know you.

What our customers are saying

  • full starempty starempty starempty starempty star1
    Very poor customer service. Rude and disrespectful. Went twice to have a problem resolved on a new phone I purchased in the store. They couldn’t activate. Made me wait 1st time 45min and then 2 hrs. When I asked if I could leave she told me no. Come back again. Journey played with her fingernails and danced while on hold answering the same set of questions multiple times. Was not a good problem solver.
    Response from AT&T
    Hi Carol! We apologize that you had an unsatisfactory experience and would love the opportunity to speak with you further to address your concerns. Please send your contact information to info@thewirelessexperience.com and a member of our leadership team will contact you directly. Thank you!
  • full starfull starfull starfull starfull star5
    Great service from Mike and his partner got me in and out fast and got me a great deal,very professional service.
    Response from AT&T
    Hi Jason! We are so happy to hear that you had a 5-star experience with Michael. Thanks for sharing!
  • full starempty starempty starempty starempty star1
    worst Phone service ever//// zero stars No room for zero stars....these people are awful on the phone
    Response from AT&T
    Hello! We apologize that you had an unsatisfactory experience and would love the opportunity to speak with you further to address your concerns. Please send your contact information to info@thewirelessexperience.com and a member of our leadership team will contact you directly. Thank you!
  • full starfull starfull starfull starfull star5
    Best customer experience of my life! KARRELL FLETCHER (sales associate) was as good as it gets! Begrudgingly went in for a much needed phone upgrade (iPhone 6), I had every issue known to man... Unknown Apple ID, a dead email account associated with account, lost password(s), outdated software on existing phone, etc... Karrell had the patience of a saint and the technical expertise to work through every single issue on my behalf. She never tried to oversell me and looked for every way possible to get the best deal for me. All while being one of the most pleasant people I have ever dealt with. Promote this young lady AT&T!!! You have a rock star. I will enjoy my new iPhone 12 ProMax even more given my experience in store with Karrell.
    Response from AT&T
    Hi Sean! Thank you so much for the 5-star review. We are thrilled to hear about the great experience you had upgrading your device with Karrell. We appreciate your feedback and hope you are enjoying your new iPhone 12 Pro Max!
  • full starempty starempty starempty starempty star1
    The worse. I have been a customer of AT&T since it was called Cingular. I guess about at least 22 years. I have always purchased my phone under 2 year contract (which has since changed). I recently saw a commercial on tv about receiving a Samsung Note20 5G FREE with a trade in. I called the customer service number and was setup to trade in my phone. I explained to my service rep I did not want my bill to be over $85.00 per month since I was currently paying $65.00 - $75.00 per month. He explained it would only be over that for 2 months, and after the two months AT&T would deduct $33.34 from my bill which is how they do it to make the phone free. This would occur every month until the phone was paid off. I ordered this phone in September, it is now December and I have been calling them seems like every other day and was told on 12/28/2020 I need to change my plan to an unlimited plan for an additional $15.00. I had that set up and was told I had to speak with the trade in group to have the $33.34 removed per month. I called that department and was told I needed to call the customer service number back. I did get a rep (Crystal) who saw exactly what I was going on with my account. She submitted a ticket to escalate the issue and stated I should have been told at the time of placing my order about moving up to an unlimited plan but was never told about it until 3 months later. I then received a call from Gina in the ICU Department and explained this whole situation to her who stated there was nothing they could do for me. She even notice the things that was not explained to me at the time of placing the order, like the plan needing to be unlimited and the trade in needing to be a certain amount. I asked why didn't the rep explain these things and she just stated they would talk with him. Mean while I am stuck paying for a phone I would have never ordered had I not been mislead. I am very upset and frustrated as to how they have treated the issue. I am stuck with paying $999.00 for a phone that was suppose to be free. Will never trust them nor refer them to anyone again.
    Response from AT&T
    Hi Aredenia! We apologize that you had a frustrating experience with your upgrade. If you would like to see if there is anything our Baltimore location can do to assist you, please send your contact information to info@thewirelessexperience.com and a member of our team will reach out to you to review your concerns.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

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