AT&T Store Big Rapids Ferris Commons
| Day of the Week | Hours |
|---|---|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 5:00 PM |
1270 Perry Ave
Big Rapids, MI 49307
US
(231) 796-0897
3.6 out of 5.0
(17 Reviews)To continue helping keep our customers, employees, and communities safe, we’ve made a number of changes in our retail stores as a result of the coronavirus pandemic.
• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.
Samsung Galaxy S21 5G
Best deals for everyone. New and existing customers get the Samsung Galaxy S21 5G for FREE with qualifying trade-in. Plus learn how to get up to a $200 Samsung Credit when you pre-order.
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
Apple iPhone 12 Pro Max
Learn how new and existing customers get $700 off the new iPhone 12 Pro Max with trade-in.
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
AT&T speed tops the charts! AT&T is Newaygo's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.
Special offers and new phones for Big Rapids
Smartphone
NEW SAMSUNG GALAXY S21 ULTRA 5G
Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in and get up to a $200 Samsung Credit when you pre-order.
Smartphone
NEW SAMSUNG GALAXY S21+ 5G
Learn how to get the Samsung Galaxy S21+ 5G for up to $800 off with trade-in and get up to a $200 Samsung Credit when you pre-order.
Smartwatch
Shop Apple Watch Deals
Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
SMARTPHONE
IPHONE SE (2020)
Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.
Prepaid Phone Plans
Unlimited for $50/mo.
Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Big Rapids?50.00/mo.AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
SMARTPHONE
AT&T PREPAID IPHONE SE (2020)
Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.
About the Big Rapids Store
Our Services
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Services
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Location
Looking for the hottest new device or an awesome accessory? Our Ferris Commons Store location has got you covered. We’re your one-stop shop in Big Rapids, MI.
We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more.
And while you’re in the store, make sure to check out our DIRECTV® and AT&T TV NOW packages. They deliver the shows and movies people love talking about.
So, now that you know us a little better, stop by our Big Rapids, MI store located at 1270 Perry Ave! We’d love to get to know you.
Store Events
Black Friday Deals are here! - Fri, November 27
Cellphones, plans & accessories
AT&T PREPAID
Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.POPULAR SMARTPHONES
When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.ACCESSORIES
AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
What our customers are saying
3.6 out of 5.0
(17 Reviews)- January 23, 20215 out of 5Dustin was incredibly helpful, kind, and patient. He set me up with a new phone and everything I needed within a half hour.
- January 20, 20211 out of 5Terrible. Just an outlet store. They can only sell you stuff and take your money. They can't help fix issues with your account that they set up. Go to Mt Pleasant instead.
- November 15, 20205 out of 5Drew was amazing! Prompt service and very knowledgeable.
Thank you,
K - October 22, 20201 out of 5Zero stars 000
I usually don't give reviews,
because I feel they aren't looked at and taken seriously when they are negative.
Please don't go to this store. Waste of personal and time. They say 1 thing, promise that it would be a better price and do another in your account. I spent over an hour with 1-800 ATT customer service to get back what he screwed up later on that evening after checking my account to make sure he did what he said he did.
If I could give a -000 stars I would. Be warned DON'T GO TO THIS STORE. All lies. Their personal is not trained to handle ATT customers and questions. Answers like: I don't really know you will have to call 1-800 for that answer, is just wrong, then why is this store even open. This is not an corporate ATT store, its just a franchised store. They don't care about your best interest in being an ATT customer. Please close this store. You are better off and just calling 1-800 customer service and wait to talk to a person who can actually answer your questions and concerns right the first time. Yes, it might be a wait but when you go to a storefront and still have to call what's the difference at that point, just do that first. Very bad, bad experience at this Big Rapids Michigan ATT store.
-000 Stars, no matter what they say, be warned and check your account for changes that aren't right. Be warned. Just go to another store if you absolutely have to.
I do agree with that other negative reviews on this site, that's why I decided to write 1.
Trust us when we say please don't go here. You will have regrets, and don't say we didn't warn you.Response from AT&TOctober 30, 2020Hello D G We apologize and want to correct this! Please contact the store at 2317960897 and ask for Jackie the District Manager so we can a resolution for you. - September 22, 20205 out of 5Lona was a great help. She was very knowledgeable with her ATT informationResponse from AT&TSeptember 24, 2020Hello Andrew, V
Our number one goal is to provide you with an exceptional customer experience. Thank you for the kind review of Lona!
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