AT&T Store Grand Rapids Wilson Avenue

In-store shopping
In-store pickup
Map of 355 Wilson NW in Grand Rapids
Get directions to AT&T Store at 355 Wilson NW Grand Rapids, MI
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Day of the WeekHours
Monday11:00 AM - 7:00 PM
Tuesday11:00 AM - 7:00 PM
Wednesday11:00 AM - 7:00 PM
Thursday11:00 AM - 7:00 PM
Friday11:00 AM - 7:00 PM
Saturday11:00 AM - 7:00 PM
SundayClosed
355 Wilson NW
Unit 200
Grand Rapids, MI 49534
US

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Grand Rapids

  • New iPhone
    Apple iPhone 13

    Phone

    Learn how new and existing customers get $350 off iPhone 13 with eligible trade-in. See offer details.
  • NEW PHONE
    Google Pixel 6

    Phone

    Learn how to get 50% off the new Google Pixel 6. See offer details.
  • New Phone
    Galaxy A13 5G

    SMARTPHONE

    Get the new Galaxy A13 5G from AT&T. Featuring a 6.5-inch HD+ TFT Infinity-V display, triple rear cameras, and a fast-charging battery.

    6.95
    /mo.
  • Smartphone
    Samsung Galaxy Z Flip3 5G

    Smartphone

    Open your possibilities. Learn how new and existing customers get the Galaxy Z Flip3 5G for up to $1000 off with eligible trade-in.​
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • AT&T PREPAID
    Prepaid phone plans in Atlanta

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Atlanta?
    0.50
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details

About the Grand Rapids Store

Authorized Retailer

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

Looking for the hottest new device or an awesome accessory? Our Wilson Ave Store location has got you covered. We’re your one-stop shop in Grand Rapids, MI. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV STREAM packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Grand Rapids, MI store located at 355 Wilson NW! We’d love to get to know you.
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Looking for the hottest new device or an awesome accessory? Our Wilson Ave Store location has got you covered. We’re your one-stop shop in Grand Rapids, MI. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV STREAM packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Grand Rapids, MI store located at 355 Wilson NW! We’d love to get to know you.

What our customers are saying

  • full starfull starfull starfull starfull star5
    Megan Trendt provided great customer service and was super helpful in getting me set up with new phones. Thank you!
  • full starempty starempty starempty starempty star1
    Avoid this store. When the young man unlocked the door for me yesterday at 5:45 pm, he said he would be with me as soon as possible. Only one couple was browsing in the store at the time. The employee asked if I had a quick question. When changing the account into my name was more than he could manage, he said I need to go to a "corporate AT&T store" and that his store is not with AT&T but just sells their products. He told me if I had a smartphone I could Google to find out where the corporate locations are, and he went back to ask the couple if they had any questions. I stepped to the rear of the store and two calls later learned I could go to Grandville near Rivertown Mall for customer service. I told the young man his customer service was unacceptable. Don't waste your time here. The employee at the Grandville store was friendly, helpful, and took care of this issue that needed required documentation to be accomplished. I only use AT&T for internet service at my current condo, but have been a loyal phone and Uverse customer for years. That employee just gave the Wilson/Standale store a poor rating in my first-ever online review.
  • full starempty starempty starempty starempty star1
    The worker of this store (whoever she is) has the door locked at all times, we were required to show an ID to even enter the building. She claimed she was robbed twice and that she is the only one ever working. Sounds like poor management all around. I won’t be stepping foot in this one again. Maybe get some actual staff or a security office if you worried about being robbed all the time 🤷🏼‍♀️
    Response from AT&T
    Hi Michelle, we apologize for the inconvenience of having to show your identification before entering the store. The representative you spoke to unfortunately was correct that we have had recent incidents at that location. We do have multiple employees at that location but at times we only have one working. We, along with most or all phone stores in the area were instructed by the local police to put these security procedures in place for the protection of our employees and customers. We hope that you do decide to give our store another chance and try to be understanding to our extraordinary circumstances.
  • full starempty starempty starempty starempty star1
    was discriminated against and told to leave because i have a medical condition and cannot wear a mask. had to stand outside and wait. took them 4+hours to switch over 4 phones.
  • full starfull starfull starfull starfull star5
    In and out service. Fast as can be and friendly.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

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