AT&T Store Oneida Oneida

In-store shopping
Curbside pickup
In-store pickup
Map of 220 Genesee St in Oneida
Get directions to AT&T Store at 220 Genesee St Oneida, NY
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Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 5:00 PM
220 Genesee St
Oneida, NY 13421
US

Special Offers and deals in Oneida

Apple IOS

iPhone 13

Learn how to get iPhone 13 for up to $700 off with eligible trade-in. See offer details.

Android Phone

Samsung Galaxy Z Fold4

Preorder the new Galaxy Z Fold4 now and learn how to get up to $1000 off with trade-in of a Galaxy phone.

Android Phone

Google Pixel 6a

Learn how to get the new Google Pixel 6a for $2/mo. with no trade-in required. See offer details.

AT&T PREPAID

Our lowest-priced monthly plan.

Get 5GB of high-speed data for $30/mo.

ONLINE & IN-STORE

Samsung Galaxy A03s

When you choose an AT&T PREPAID monthly plan.

BACK TO SCHOOL DEALS

Save 20% with code: B2S20

Enter the code at checkout to save on select cases, screens, and AT&T chargers for the whole family.

AIRPODS

AirPods Pro

Buy Apple Apple AirPods Pro with MagSafe

WIRELESS

Connect your team with the latest devices

Get our best deals on devices that keep your team in sync, regardless of where they’re working.

INTERNET

Work seamlessly with reliable, fast speeds

Gain a competitive edge with our fastest business internet.

BUNDLES

Get more when you bundle

Explore plans with AT&T Business Fiber® and AT&T Phone for Business.

Apple IOS

iPhone 13

Learn how to get iPhone 13 for up to $700 off with eligible trade-in. See offer details.

Android Phone

Samsung Galaxy Z Fold4

Preorder the new Galaxy Z Fold4 now and learn how to get up to $1000 off with trade-in of a Galaxy phone.

Android Phone

Google Pixel 6a

Learn how to get the new Google Pixel 6a for $2/mo. with no trade-in required. See offer details.

AT&T PREPAID

Our lowest-priced monthly plan.

Get 5GB of high-speed data for $30/mo.

ONLINE & IN-STORE

Samsung Galaxy A03s

When you choose an AT&T PREPAID monthly plan.

BACK TO SCHOOL DEALS

Save 20% with code: B2S20

Enter the code at checkout to save on select cases, screens, and AT&T chargers for the whole family.

AIRPODS

AirPods Pro

Buy Apple Apple AirPods Pro with MagSafe

WIRELESS

Connect your team with the latest devices

Get our best deals on devices that keep your team in sync, regardless of where they’re working.

INTERNET

Work seamlessly with reliable, fast speeds

Gain a competitive edge with our fastest business internet.

BUNDLES

Get more when you bundle

Explore plans with AT&T Business Fiber® and AT&T Phone for Business.

About the Oneida Store

Authorized Retailer

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

Looking for the hottest new device or an awesome accessory? Our Oneida Store location has got you covered. We’re your one-stop shop in Oneida, NY. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV STREAM packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Oneida, NY store located at 220 Genesee St! We’d love to get to know you.
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Looking for the hottest new device or an awesome accessory? Our Oneida Store location has got you covered. We’re your one-stop shop in Oneida, NY. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV STREAM packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Oneida, NY store located at 220 Genesee St! We’d love to get to know you.

What our customers are saying

  • full starfull starfull starfull starfull star5
    I live in MA and 5 years ago due to an emergency situation, i purchased a go phone for my sister. My name is Claudia Kulik. Her name is Christine Conte.

    I know she came to the store on 10/2 because she needed a new phone. I spoke with Jake on the phone. He was very professional etc. He even called me back to tell me how she could use her sim card in another phone.

    Jake i want to give you kudos for patience, kindness and professionalism. I know my sister Christine is not well and she was impatient etc. She is recovering from pneumonia.

    I have a feeling she was a tad difficult to deal with. your professionalism was greatly appreciated.

    Thank you again


    Claudia Kulik
    Response from AT&T
    Hi Claudia,
    Our number one goal is to provide you with an exceptional customer experience. Thank you for taking the time to give us a positive review, we hope to have the opportunity to connect with you again soon!
  • full starfull starfull starfull starfull star5
    Truy a great experience! Had problems that the staff resolved quickly . Can’t praise the store enough especially the help.
    Response from AT&T
    Hi John,
    Our number one goal is to provide you with an exceptional customer experience. Thank you for taking the time to give us a positive review, we hope to have the opportunity to connect with you again soon!
  • full starfull starfull starfull starfull star5
    I was in the store this morning and seen Chris . He fixed the problem , that the other two people I seen the day before over looked... Chris is the person to deal with on Sunday morning..
    Response from AT&T
    Hi Monroe, Our number one goal is to provide you with an exceptional customer experience. Thank you for taking the time to give us a positive review, we hope to have the opportunity to connect with you again soon!
  • full starempty starempty starempty starempty star1
    If I could give 0 stars to this establishment I would. Today myself (20 y/o female) along with two friends of similar age drove a half hour from our elite college campus to Oneida, so that one friend could purchase a new phone. In preparation for this trip, the friend called AT&T’s support line to confirm what she would need to bring for this exchange as the account was under the name of her recently deceased mother. They shared with her that all she needed was her mother’s SSN and the log in information for said account. Upon arrival at this location, the men at the desk ignored my friend as she waited patiently for 15 minutes for their help. When they finally listened to her circumstances, they told her that they could not access her account even with the information she had been told to have prepared. They added her name to the account, but told her that it would take 30 days for this to be finalized in order to exchange her phone. Her phone is clearly broken already and the workers did not seem concerned at all that she would have to wait for 30 days. The men then offered that by opening a new account with a new phone number she could avoid the hassle of either waiting 30 days for a phone or having her father retrieve her mother’s death certificate from her home in Maryland and bringing it to a corporate location to change account ownership. My friend REPEATEDLY told the workers that she did not want a new phone number. We stayed in the store as she called her father who lives in Maryland in the middle of a workday to ask about retrieving the death certificate. The worker continuously interrupted her conversations with her father. As she was finalizing plans with her dad that did not involve returning to the store, the AT&T salesman interrupted her again to pitch her the new phone number idea again. He encouraged her to switch to a new number claiming that this phone would be free and a cheaper long term investment. At this point my friend (who was not buying a new phone) and I were fed up with their persistent sales tactics and blatant ignorance towards the emotional distress they were causing our friend. I stepped in and asked the salesman to stop trying to sell her a phone and just let her finish talking to her dad, at which point this man got within a foot of my face while standing over my sitting frame and told me to stay out of it saying “you can leave right now and wait outside for your friends.” Not only was this disrespectful, belittling, physically too close to be appropriate, and just plain rude, but he did not see the errors of his own sales tactics in having little empathy for the position he had put my friend in as he repeatedly made her talk about her recently deceased mother. It is shameful that this man continues to work at this establishment as he clearly has little aptitude for customer care and only worries for his own commission and bottom line.
    Response from AT&T
    Hello Eliza D. , We want all of our customers to be given exceptional service every visit. Clearly this was not the experience you had. I would like the opportunity to discuss this with you further. If you wouldn't mind, please email me your contact information to service@att-premier.com, so I can attempt to make this right for you. Thank you
  • full starfull starfull starfull starfull star5

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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