AT&T Store Charlotte Arboretum
|Day of the Week||Hours|
|Monday||10:00 AM - 8:00 PM|
|Tuesday||10:00 AM - 8:00 PM|
|Wednesday||10:00 AM - 8:00 PM|
|Thursday||10:00 AM - 8:00 PM|
|Friday||10:00 AM - 8:00 PM|
|Saturday||10:00 AM - 8:00 PM|
|Sunday||11:00 AM - 6:00 PM|
Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.
• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.
Special offers and new phones for Charlotte
Prepaid Phone Plans
Unlimited for $50/mo.Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Charlotte?50.00/mo.AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
About the Charlotte Store
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Device Upgrade
- Device Protection
- TV & Entertainment
- Bill Pay and Setup
- Small Business Solutions
Cellphones, plans & accessories
AT&T PREPAIDExperience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
ACCESSORIESAT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
What our customers are saying
- October 30, 20201 out of 5the absolutely worst att store ever. lazy inexperienced sales people. totally useless and not helpful. head to another att store and save yourself the agony. spent hours and hours and unsatisfied. came back for follow up and they brushed me off to another store. makes you want to switch carriers, and that’s what i’m doing - all 7 lines.
- July 8, 20205 out of 5I had a problem with the manager at a different store in Monroe and he refused to make good on his promises and equipment. So I came to this store I talked to the store manager Mr. Regie and salesman Mr. Alex. They listened to me and understood what I need, they said no problem we will take care of you., and they did. I have found my new AT&T store I would recommend this store to anyone who is looking for friendly people and great service. Thanks to Mr. Regie and Mr. Alex for ya'll's help.Response from AT&TJuly 9, 2020Hello Mason C Our number one goal is to provide you with an exceptional customer experience. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
- June 26, 20205 out of 5Outstanding Customer Service from Reggie and Reiley! My issue got resolved quickly and Reggie was extremely informative about the phones and additional products. I am an extremely satisfied customer!!Response from AT&TJune 27, 2020Hello Gina W. Our number one goal is to provide you with an exceptional customer experience.
- May 15, 20205 out of 5Great service! Shout out specifically to Kalill for fast, friendly service. Both on the phone and in person. The guy really knows his stuff.Response from AT&TMay 16, 2020Hello Linda B Our number one goal is to provide you with an exceptional customer experience. Thank you for the kind words. Making customers happy is our passion.
- May 12, 20205 out of 5I received awesome customer service by Steven at the store. He actually turned around a bad customer service experience that I experienced over the phone and made me decide to become an AT&T customer. I'm glad I came to the store.Response from AT&TMay 13, 2020Hi Frenchena G. Our number one goal is to provide you with an exceptional customer experience.