AT&T Store Charlotte Arboretum

In-store shopping
Curbside pickup
In-store pickup
Personal delivery
Map of 8016 Providence Rd in Charlotte
Get directions to AT&T Store at 8016 Providence Rd Charlotte, NC
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Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

8016 Providence Rd
Suite 200
Charlotte, NC 28277
US
We are located on the corner of Providence Rd and Hwy 51, in Arboretum shopping center, right behind the movie theater.

Special offers and new phones for Charlotte

  • SMARTPHONE
    Samsung Galaxy S22 Ultra

    SMARTPHONE

    Learn how new and existing customers get $800 off with qualified trade-in or trade-in a Galaxy phone. Any year. Any condition.​ See offer details.
  • Smartphone
    Samsung Galaxy A53 5G

    Smartphone

    Get the new Samsung Galaxy A53 5G featuring 6.5-inch display, triple rear cameras and powerful battery. Shop AT&T for the best Galaxy A53 deal.
  • New iPhone
    Apple iPhone SE 3rd gen (2022)

    SMARTPHONE

    Featuring lightning-fast A15 Bionic chip, 5G support, big-time battery life and a superstar camera. Plus, the toughest glass in a smartphone and a Home button with secure Touch ID.
  • SMARTPHONE
    Google Pixel 6

    SMARTPHONE

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    10.00
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    Ltd. time. Req’s 0% APR 36-mo. agmt. Well-qual. customers. $10/mo. after credits over 36 mos. Other elig. svc plans avail. If svc cancelled, device balance due. Other terms may apply.
  • AT&T PREPAID
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  • AT&T PREPAID
    AT&T PREPAID SIM

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About the Charlotte Store

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Arboretum AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Arboretum AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
At our Arboretum location, we have a large parking lot and two handicap spots in front of the store for easy access.
manager photo
Meet our manager
Roemelle leads the team of friendly experts at the Arboretum AT&T store and has been with AT&T for 5+ years and is proud to serve the Charlotte community providing the best in wireless and entertainment solutions. Roemelle is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starfull starfull starfull starfull star5
    I walked in and was immediately helped. Abby took care of getting me set up with a new phone, transfer of all data, and a trade in. Friendly and very helpful.
    Response from AT&T
    Hi Jason Y. Thank you for reaching out. Your experience in our store matters to us. Hope to see you again!
  • full starfull starfull starfull starfull star5
    Juan waa absolutely fabulous in helping us out on returning a phone to get credit on our account
  • full starempty starempty starempty starempty star1
    I picked out a IPhone 12 and it wasn't in stock so they said they shipped it to me. I also bought a case and screen protector. The IPhone I picked out, I was told would cost me $10 a month in installments. Well, an Iphone 11 was shipped to my house. Not what I wanted. I also have a case that doesn't fit. I go to return it and get an 11 case and no apologies when I tell them they shipped me the wrong phone. I also had to pay extra for me 11 case. Then I get my bill and my installments are $15 a month. A complete misleading sales gig. I feel lied to and no one made it right. Very disappointing!!!
    Response from AT&T
    Hello Caroline Ness, Serving our customers with the best service possible is something we strive for every day. Our number one goal is to provide you with an exceptional customer experience. Please contact the store at (704) 540-5183 and ask for Roemelle Mack so we can come to a resolution for you. Thank you for bringing this to our attention.
  • full starfull starfull starfull starfull star5
    Stevenson Gonzalez helped me and my family find the cheapest way to all get new phones. He was very knowledgeable and quick. Highly recommend!
    Response from AT&T
    Hi Daniel. We are glad you enjoyed your experience with us. Hope to see you again!
  • full starempty starempty starempty starempty star1
    I visited this store with my grandchildren on Saturday, July 10, 2021 and was refused service by the manager, (Chris) because of the color of my skin. It was blatant and on display for the entire store to see. I was humiliated and degraded in front of other customers and made to feel so uncomfortable I was shaking and became sick to my stomach. The fact my grandchildren witnessed the entire things was too much for me to bare and I went home and cried.
    Response from AT&T
    Hello La Tonya. Serving our customers with the best service possible is something we strive for every day. Please contact the store at (704) 540-5183 and ask for Roemelle Mack - Store Manager so we can come to a resolution for you.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

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