AT&T Store Columbus Polaris Fashion Place Mall

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Map of 1500 Polaris Parkway in Columbus
Get directions to AT&T Store at 1500 Polaris Parkway Columbus, OH
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Day of the WeekHours
Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday11:00 AM - 8:00 PM
Saturday11:00 AM - 8:00 PM
Sunday12:00 PM - 6:00 PM
In-store shopping
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1500 Polaris Parkway
Space #2172
Columbus, OH 43240
US
We are located on Polaris Pkwy, in the Polaris Fashion Place Mall, on the upper level diagonal from the food court beside Yankee Candle and Buckle.

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

America’s Best Deserve Our Best
Get our best price on unlimited plans less than $27/mo. per line
America's Best Deserve Our Best
Military and veteran families get our best price on unlimited plans starting from less than $27/mo. per line when you get 4 lines.
Because your security is our top priority
24/7 proactive security that helps stop threats before they get to you.
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
iPad Pro (2021)
iPad Pro. Mind-blowing Apple M1 chip. Breathtaking Liquid Retina display in two sizes. And blazing-fast 5G for pro performance, anywhere.

Special offers and new phones for Columbus

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 12 purple

    Smartphone

    Learn how to get iPhone 12 now in purple for up to $700 off with eligible trade-in.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00
    /mo.
    Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Columbus

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Columbus?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Columbus Store

Our Services

  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Pines Plaza AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Pines Plaza AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
We're near the Molly Woos entrance.

What our customers are saying

  • full starfull starfull starfull starfull star5
    Best customer service we have received from AT&T. Caitlyn you are by far the best Representative AT&T has. Thank you so much for going above and beyond to help us. Greatly appreciated!!!
    Response from AT&T
    Hi Cheryl! We are so happy that you were pleased while you received at our location as it is our goal to ensure that our customers have the best experience possible. We look forward to seeing you again soon! Thank you for being the best part of AT&T!
  • full starempty starempty starempty starempty star1
    Due to the year change my phones clock and calendar froze and I became unable to receive texts or phone calls. After several fruitless attempts online to get the problem solved online tech support set me up with an in person appointment. I was assured that the problem would be diagnosed and fixed right then and there. Instead I was in out in 5 minutes because of how unhelpful they were. After briefly looking at my phone I was told to either take it somewhere else that may or may not actually be able to do anything (at an address I had never heard of and that they made no effort to help me find) or to buy a new phone. Then they snootily informed me that that was helping me when I told them they had rendered no help. Worst experience ever and I still have no working phone.
    Response from AT&T
    Hi John, Thank you for bringing this to our attention. We want all of our customers to be given exceptional service every visit. We will work with our employees to ensure you are provided with the great experience you deserve.
  • full starfull starfull starfull starfull star5
    Thank you AT&T had great experience walk into store on 10/9/2020. Was greeted right away. Kaleb was very helpful and has lots of knowledge. I have been AT&T customer for many years and I am very happy!
    Response from AT&T
    Hello Patrick M, We know that first impressions are very important. We sincerely appreciate you and all our customers! Hope to see you again!
  • full starfull starfull starfull starfull star5
    Excellent service explained thoroughly the process and went over the plans and definitely to go to store!
    Response from AT&T
    Hello Ann Our number one goal is to provide you with an exceptional customer experience. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
  • full starfull starfull starfull starfull star5
    Excellent customer service, very friendly and helpful. Very knowledgeable staff.
    Response from AT&T
    Hi! We certainly want you to feel welcome in our store. Thank you for the review.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

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