AT&T Store West Chester Tylersville Road

Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
ThursdayClosed
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
7741 Tylersville Rd
West Chester, OH 45069
US
We are located on Tylersville Rd, at the intersection of Tylersville Rd and Cox Rd. Approximately 1/4 mile east of I-75.
(513) 759-6630(513) 759-6630
Your device, your way, on your schedule
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2.9 out of 5.0full starfull starfull starempty starempty star
(15 Reviews)
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Order online and pick up in store the same day. Subject to availability. Order must be placed by 4pm local time. Restrictions apply.

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Shop and delivery your way

  • Shopping cart

    Buy online pick up in store

    • Place your order online and pick it up at an AT&T Retail location close to you in as little as 2 hours.
    • Provides the flexibility to shop anywhere/anytime and pick up at your convenience.
    • Allows the opportunity to touch and feel the device without waiting for shipment to arrive
    • Get product advice and support from an AT&T expert while you’re in-store.
  • Shopping bags

    Start online finish in store

    • Kickstart your store experience in advance to save time
    • Browse and add desired products and service to your shopping cart online
    • Pickup your shopping cart in store and modify as needed
    • Reduce time spent in store by continuing your shopping journey started online
  • Ready to go

    In-person delivery and activation

    • You pick the time and place for the AT&T Ready to GoSM expert to deliver your new device
    • Your new device will be delivered for free the very same day and set up just the way you want it
    • Your expert will sync your apps, music, contacts, and photos onto your new device and make sure everything is running smoothly.
    • If you don’t find the exact accessories you’re looking for online, we’ll also come stocked with all the essentials like cases, chargers, screen protectors, and more for you to try out.

About the West Chester Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Looking for the latest and greatest smartphone? Our Tylersville Road location can help you with that! We’re your one-stop shop in West Chester, OH. We also have tablets, wearables, and gadgets galore. We offer in-store activation and we’ll help you set everything up in no time. Need a great gift? Let our experts help you find the perfect present. What’s your favorite show? Sports, movies, series? We can customize our DIRECTV® and AT&T TV NOW packages to deliver the shows you love. Ready to shop? Stop by our store located on 7741 Tylersville Road! We’d love to help you get the best AT&T has to offer.
Store Events
First Responder Day - Mon, October 28, 10:00am till 8:00pm
Where to Park
Plenty of parking in front of the store.
manager photo
Meet our manager
Hi West Chester neighbors! Our Area Manager, Connie, is passionate about being an important part of the local community. Connie has many years of service at AT&T helping our customers get all the best that AT&T has to offer. She loves meeting local heroes, small businesses and families in the community, stop in today!
manager photo
Meet our manager
Hi West Chester neighbors! Our Area Manager, Connie, is passionate about being an important part of the local community. Connie has many years of service at AT&T helping our customers get all the best that AT&T has to offer. She loves meeting local heroes, small businesses and families in the community, stop in today!

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    Let me start by saying I worked for AT&T for a number of years. While AT&T is a great company that provides superior service and unrivaled customer care they definitely missed the boat at this location! I unfortunately made the mistake of stopping by this store for what should have been an easy fix. My iPhone screen had frozen and I sent my girlfriend in with the phone for assistance. She was in the store for all of 3 minutes before coming back out shaking her head. I asked if they fixed the phone and she said no explaing that the reps were all sitting around and didn’t seem interested in helping. One girl was particularly rude asking what the problem was with the phone. My girlfriend handed her the phone, which had a few drops of condensation on it from the bottled water I was drinking, and this immature girl exclaimed, “ew, what is that urine on the phone?”. I couldn’t believe that an AT&T sales rep actually said this - how ignorant and unprofessional. She then went on to say that the phone had water damage without even looking at the phone. The phone stopped working days before and was never exposed to water. Upon hearing this I took the phone and entered the store asking who made the ignorant statement that there was urine on the phone? I asked the rep that made the statement for her name and she became confrontational which only made thing worse. I pointed at the rep and asked to see a manager at which point another rep told me to stop pointing or they would have to ask me to leave the store. I asked once again to speak with the manager and was told they didn’t have a manager so I asked to see the assistant manager and was told by other rep named Kurt that both the manager and assistant manger had quit and the store had no managers. Utterly ridiculous and I told them so! I then told Kurt at least I had his name and he accused me of threatening him. These reps either had no customer service training or weren’t paying attention when they were hired. Instead of trying to de-escalate the situation they made it worse.
  • 1 out of 5full starempty starempty starempty starempty star
    Bought a phone last week. It didn't work, kept shutting off. I took it back and was told I would be charged a large restocking fee which is not proper since it won't be restocked because it does not work properly.
  • 5 out of 5full starfull starfull starfull starfull star
    It is always a pleasant experience when I visit. Everyone is always helpful.
  • 3 out of 5full starfull starfull starempty starempty star
    Went to AT&T store in the Tri-County area in Cincinnati, Ohio to purchase a promotional phone. Went first to the location where the store used to be, but the store had moved. Called AT&T customer service to find the nearest location, got the wrong phone number for the Princeton Pike store and ended up going to West Chester. Waited for 45 minutes in the West Chester store and was then sent to the Liberty Township store. Finally got the phone, but was stressed out from running from one store to another.
  • 5 out of 5full starfull starfull starfull starfull star
    The service is awesome! No waiting! No extra charge! It took just a minute to complete the change of my phones. Highly recommend!

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