AT&T Store Hillsboro Sunset Esplanade

Day of the WeekHours
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed
2643 SE Tualatin Valley Highway
Hillsboro, OR 97123
US
We are located near Papa Murphy Pizza at the Sunset Esplanade Shopping Center
(503) 648-6222(503) 648-6222
3.2 out of 5.0full starfull starfull starhalf starempty star
(21 Reviews)
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About the Hillsboro Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Keeping you connected & entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We have phones, tablets, wearables, and more that you’ll love. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV and AT&T TV NOW packages, with all the Shows, Movies and Sports that you love. So, now that you know us a little better, Drop by today and let us get to know you! We’re conveniently located in Hillsboro at the Sunset Esplanade Shopping Center off of TV Highway.
manager photo
Meet our manager
You may recognize Steven's smiling face as he was born and raised in Portland, OR. He is a Military Vet that served in the U.S. Army and has been a proud member of the AT&T family for the past 15+ years. When Steven isn’t in store helping his team match you with the perfect wireless, internet and entertainment services or taking care of his communities First Responders on FirstNet, he’s typically enjoying the Oregon landscape while hiking and camping with friends and family. Steven is not only the store manager but also a great neighbor and friend.
manager photo
Meet our manager
You may recognize Steven's smiling face as he was born and raised in Portland, OR. He is a Military Vet that served in the U.S. Army and has been a proud member of the AT&T family for the past 15+ years. When Steven isn’t in store helping his team match you with the perfect wireless, internet and entertainment services or taking care of his communities First Responders on FirstNet, he’s typically enjoying the Oregon landscape while hiking and camping with friends and family. Steven is not only the store manager but also a great neighbor and friend.

Cellphones, plans & accessories

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    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    I can’t believe that I have been at this store for over 40 minutes before I actually asked for attention. I wasn’t greeted. It’s like I have been invisible since I walked in. There are 2 sales people here. When I came in, I wasn’t greeted. After the associate waiting in front of me stepped away to do research for the 3rd time, I decided to ask if I could just pay my bill. He said sorry, there’s only 2 of us. I can’t help you. The payment kiosk is continually broken. Why can’t your associates multiple task? Give the person buying a new phone time to look at it and play with it for a couple minutes to just take my payment. Finally after an hour, I got help. Another customer left. You’re losing business.
    Response from AT&T
    Hello Sue M
    Your presence in our stores means the world to us and we apologize we did not
    express it. We will be sure to greet you warmly and properly on your next visit.
  • 1 out of 5full starempty starempty starempty starempty star
    I am forced to give one star here because ZERO isn’t an option. If I were the manager of this store, I would be severely disappointed in this team!!
    By far the worst customer service I have ever experienced when walking into a store with the intention of spending money. I have been a loyal member of AT&T for over 10 years and have never questioned that loyalty before encountering this staff here today. It makes me sick to think these people have jobs when there are so many more civil, decent, people in our community without. I will never be back to this location.
    Response from AT&T
    Hello Heather, C
    We would like to look into this for you. Please send us a Direct Message on our Twitter or Facebook, or visit www.att.com/contact us. Thank you.
  • 4 out of 5full starfull starfull starfull starempty star
    Everything went good, it just took a little longer than I would have liked.
  • 1 out of 5full starempty starempty starempty starempty star
    I went in on Friday March 29, 2019!! AWFULL PLACE TO GO FOR HELP!!! Went in to have some simple questions!! the person talking with HAD NO CLUE what I was talking about and other employees were sitting there offered NO help!! I WALKED OUT!!! went next door to PAPAs pizza ! THE Clerked there helped me out with my phone!! working great!!
  • 1 out of 5full starempty starempty starempty starempty star
    If I could give zero stars I would. Customer service is horrible when not selling something. Needed to return a phone, changed our mind on adding another line. They couldn't figure out how to do it. Went to a different store, they had it done in 10 minutes. Got a faulty phone (turns off when plugged in), went in to exchange it, within the 14 day window, had to go to this store because they were the only ones that had it in stock. Assistant manager (she didn't give us her name) was flat out rude. Asked if we were told about the restocking fee yesterday, (we were not), and then said well you have to pay it... then had to call the other store to actually get it processed. We were evidently an inconvenience for them. Will not be going back.

More locations in the Hillsboro area

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