Liberty Store (Formerly AT&T) Guaynabo Metro

In-store shopping
Map of 103 Ave Ortegon in Guaynabo
Get directions to Liberty Store (Formerly AT&T) at 103 Ave Ortegon Guaynabo, PR
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Day of the WeekHours
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
Sunday11:00 AM - 6:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

103 Ave Ortegon
Guaynabo 00966
PR
En la esquina frente a Wapa TV (Canal 4)

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Guaynabo

  • New iPhone
    Apple iPhone 13

    Phone

    Learn how new and existing customers get iPhone 13 for $0 with eligible trade-in. See offer details.
  • New iPhone
    Apple iPhone 13 mini

    Phone

    Learn how new and existing customers get iPhone 13 mini for $0 with eligible trade-in. See offer details.
  • New iPhone
    Apple iPhone 13 Pro

    Phone

    Learn how new and existing customers get iPhone 13 Pro for up to $800 off with eligible trade-in. See offer details.
  • Smartphone
    Samsung Galaxy Z Flip3 5G

    Smartphone

    Open your possibilities. Learn how new and existing customers get the Galaxy Z Flip3 5G for up to $1000 off with eligible trade-in.​
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
  • AT&T PREPAID
    Prepaid phone plans in Bear

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Bear?
    0.50
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details

About the Guaynabo Store

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Metro AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Metro AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Store Events
iPhone 13 now available - Fri, September 24
Meet our manager
John leads the team of friendly experts at the Metro AT&T store and has been with AT&T for 19+ years and is proud to serve the Guaynabo community providing the best in wireless and entertainment solutions. John is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starfull starfull starempty starempty star3
    Lo único que no me gustó fue el proceso de venta. Aun no abren la tienda para dar mejor servicio. Ya muchas tiendas estan abiertas al público con protocolos, pero esta aun sigue atendiendo desde el auto y siento que fue todo con mucha prisa.
    El vendedor fue muy amable, pero creo que deberian permitir atendernos dentro de la tienda para ver todo con mas calma.
    Response from AT&T
    Hola, Henry Rivera. Queremos ayudar oportunamente a todos nuestros clientes y te pedimos disculpas porque tu experiencia no fue así. Gracias por comunicarte con nosotros.
  • full starfull starfull starfull starfull star5
    Durante todo el proceso del servicio fue uno de cordialidad, excelente y siempre respondió a nuestras dudas.
    Response from AT&T
    Gracias por contactarnos! Queremos que todos nuestros clientes reciban un servicio excepcional cada vez que nos visitan. Quedamos a su orden
  • full starempty starempty starempty starempty star1
    Fui a comprar un iphone para mi mamá y no me quisieron ayudar a pasar la información de un celular a otro. No me dieron el servicio completo.
    Me dijeron que no me podian ayudar con eso porque se supone que lo haga yo y tampoco me gustó la manera como me lo dijeron
    Response from AT&T
    Hola, Gabo Perez. Queremos ayudar oportunamente a todos nuestros clientes y te pedimos disculpas porque tu experiencia no fue así. Gracias por comunicarte con nosotros. Mi nombre es John Roman, Gerente de la Tienda. Me gustaria oir tu sentir, por favor me puedes llamar al 7874366905.
  • full starfull starfull starfull starfull star5
    El Vendedor Wesley Cruz muy atento, excelente servicio. Estoy muy contenta con su trato servicio y amabilidad
    Response from AT&T
    Hola, Yadira gracias por ser nuettro cliente y visitarnos queremos que clientes y empleados esten seguros estamos a su orden y esperamos verla nuevamente pronto
  • full starempty starempty starempty starempty star1
    La experiencia con la tienda de la Ortegon fue fatal, no se la recomiendo a nadie. El que nos atendió es una falta de respeto. Grande y con muchas ganas de trabajar. Fui con mi sobrino, ya orientados por servicio al cliente de ATT 611. Sabíamos lo que queriamos y a lo que íbamos. El caballero a todo esto me decía, no te escucho yo hablo duro y fuerte me quite la mascarilla a ver si me escuchaba y me grito que me la pusiera. Ya era imposible hablar con un cavernicola. Además arrancamos para San Patricio y nos atendieron dos jóvenes con un alto de rango de servicio al cliente y a que no saben que que nos encontramos a unas personas mayores que los enviaron para SP también. No sabe atender la gente, mal sentado como si estuviera en la piscina de su casa. Lo deben de botar un empleado así es pérdida de dinero de trabajo y sobretodo de tiempo.en San Patricio nos atendió con mucha amabilidad Francés, Jorge. Tomen acción sobre este asunto deja mucho que decir de ATT. Llevo 30 años con ustedes y con Liberty 45.
    Response from AT&T
    Hola, Carmen M Rodriguez. Queremos ayudar oportunamente a todos nuestros clientes y te pedimos disculpas porque tu experiencia no fue así. Gracias por comunicarte con nosotros. Esperamos conectarnos contigo muy pronto otra vez.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

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