AT&T Store Franklin Cool Springs Galleria

In-store shopping
In-store pickup
Personal delivery
Map of 1800 Galleria Blvd in Franklin
Get directions to AT&T Store at 1800 Galleria Blvd Franklin, TN
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Day of the WeekHours
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday12:00 PM - 6:00 PM
1800 Galleria Blvd
Space 2231
Franklin, TN 37067
US
We are located in Cool Springs Galleria, across from Forever 21.

Special offers and new phones for Franklin

  • SMARTPHONE
    Samsung Galaxy S22 Ultra

    SMARTPHONE

    Learn how new and existing customers get $800 off with qualified trade-in or trade-in a Galaxy phone. Any year. Any condition.​ See offer details.
  • Smartphone
    Samsung Galaxy A53 5G

    Smartphone

    Get the new Samsung Galaxy A53 5G featuring 6.5-inch display, triple rear cameras and powerful battery. Shop AT&T for the best Galaxy A53 deal.
  • New iPhone
    Apple iPhone SE 3rd gen (2022)

    SMARTPHONE

    Featuring lightning-fast A15 Bionic chip, 5G support, big-time battery life and a superstar camera. Plus, the toughest glass in a smartphone and a Home button with secure Touch ID.
  • SMARTPHONE
    Google Pixel 6

    SMARTPHONE

    Learn how to get Google Pixel 6 for $10/mo. with no trade-in needed. See offer details.
    10.00
    /mo.
    Ltd. time. Req’s 0% APR 36-mo. agmt. Well-qual. customers. $10/mo. after credits over 36 mos. Other elig. svc plans avail. If svc cancelled, device balance due. Other terms may apply.
  • AT&T PREPAID
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    25.00
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    Taxes and fees extra. Excludes upgrades. Other fees, charges & restr’s apply. See offer details
  • AT&T PREPAID
    AT&T PREPAID SIM

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About the Franklin Store

Authorized Retailer

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

Looking for the hottest new device or an awesome accessory? Our Cool Springs Galleria Store location has got you covered. We’re your one-stop shop in Franklin, TN. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV STREAM packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Franklin, TN store located at 1800 Galleria Blvd! We’d love to get to know you.
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Looking for the hottest new device or an awesome accessory? Our Cool Springs Galleria Store location has got you covered. We’re your one-stop shop in Franklin, TN. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV STREAM packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Franklin, TN store located at 1800 Galleria Blvd! We’d love to get to know you.

What our customers are saying

  • full starempty starempty starempty starempty star1
    Horrible service at this store. I switched from Sprint to AT&T there 2 days ago and my iphone display is bad. They told me I cannot return it and exchange it although I am in the 14 day return window. District manager told me it's damaged and now it's my problem. Man working there was RUDE and didn't even say hello to me when I got there. Barely spoke to me and now my phone isn't even connected to the internet and I cannot use it. Horrible experience. Cancelling ASAP
    Response from AT&T
    Hello. We apologize that you did not have a 5-star experience at our Cool Springs Mall location recently. We would like to address your concerns individually so we can make it right. Please email CustomerRelations@attportables.com with your contact info so our leadership team can reach out to you directly.
  • full starempty starempty starempty starempty star1
    I have been cheated out of a phone by this location and AT&T. No one will return my call or my phone. Will be cancelling my service.
    Response from AT&T
    Hi Debbie M. We're sorry that your phone call went unanswered. Please come back to the store and ask to see a manager.
  • full starfull starfull starfull starfull star5
    Great knowledge and customer service from Danielle. Thanks for helping!
    Response from AT&T
    Hello Allan M Our number one goal is to provide you with an exceptional customer experience. so glad you had a chance to visit & reach back out bragging about Danielle! come back to see us for the very best in service every time!
  • full starfull starfull starfull starfull star5
    I was helped by Jessica today and I could have not been more impressed. She went above and beyond to help me any way she could. I was having several. issues with my account and she was only patient, informative, and helpful. I am so grateful to have had her help today!
    Response from AT&T
    Hello Elizabeth, P Serving our customers with the best service possible is something we strive for every day. thank you for reaching out & letting us know that Jessica was awesome!
  • full starfull starfull starfull starfull star5
    Best store in Tennessee! Go see these guys today!
    Response from AT&T
    Hello Mark! We are at your service! Thank you for reaching out & come back to see us soon!

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

More locations in the Franklin area

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    10:00 AM - 6:00 PM 9:00 AM - 8:00 PM 9:00 AM - 8:00 PM 9:00 AM - 8:00 PM 9:00 AM - 8:00 PM 9:00 AM - 8:00 PM 10:00 AM - 6:00 PM
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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

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