AT&T Store Memphis Poplar Towers

Day of the WeekHours
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday10:00 AM - 7:00 PM
6267 Poplar Avenue
Memphis, TN 38119
US
We are located on Poplar Ave, off the main street, next to Kirby Woods Baptist Church.
(901) 680-8540(901) 680-8540
Your device, your way, on your schedule
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4.0 out of 5.0full starfull starfull starfull starempty star
(35 Reviews)
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Fast. Free. Convenient.
Order online and pick up in store the same day. Subject to availability. Order must be placed by 4pm local time. Restrictions apply.

Special offers on your favorite phones

  • iPhone XR

    Learn how to get an iPhone XR 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
  • iPhone 11 Pro

    Learn how to switch to AT&T & get up to $700 off in bill credits on a new iPhone 11 Pro with trade-in of eligible smartphone & qualifying installment and data plans.
  • Samsung Galaxy Note10+ 5G

    Learn how to switch to AT&T & get up to $950 off in bill credits on a new Galaxy Note10+ with trade-in of eligible smartphone & qualifying installment and data plans.
  • Google Pixel 4

    Learn how to get an Google Pixel 4 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
  • Samsung S10e

    Learn how to get the Samsung S10e 128GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
  • LG G8X ThinQ

    Learn how to get the LG G8X ThinQ for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).

Shop and delivery your way

  • Shopping cart

    Buy online pick up in store

    • Place your order online and pick it up at an AT&T Retail location close to you in as little as 2 hours.
    • Provides the flexibility to shop anywhere/anytime and pick up at your convenience.
    • Allows the opportunity to touch and feel the device without waiting for shipment to arrive
    • Get product advice and support from an AT&T expert while you’re in-store.
  • Shopping bags

    Start online finish in store

    • Kickstart your store experience in advance to save time
    • Browse and add desired products and service to your shopping cart online
    • Pickup your shopping cart in store and modify as needed
    • Reduce time spent in store by continuing your shopping journey started online
  • Ready to go

    In-person delivery and activation

    • You pick the time and place for the AT&T Ready to GoSM expert to deliver your new device
    • Your new device will be delivered for free the very same day and set up just the way you want it
    • Your expert will sync your apps, music, contacts, and photos onto your new device and make sure everything is running smoothly.
    • If you don’t find the exact accessories you’re looking for online, we’ll also come stocked with all the essentials like cases, chargers, screen protectors, and more for you to try out.

About the Memphis Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
If you are looking for a new wireless device, we’ve got you covered. We have phones, tablets, wearables, and more you’ll love. We can also handle all of your video and internet needs as well. Don’t hesitate to stop by our store at 6267 Poplar Ave! We’d love to get to know you.
manager photo
Meet our manager
Who better to trust with your wireless and entertainment needs than Travis? Travis is committed to providing exceptional service and helping everyone find the solutions that best fit their needs. When he isn’t in store helping his team match you with the perfect wireless, internet and entertainment services, he’s typically out and about in the community. Between his work with the local boys and girls clubs and his weekly trips downtown to watch baseball, Travis enjoys spending time in the community. Stop by today and let Travis & team help you with all of your wireless and entertainment needs.
manager photo
Meet our manager
Who better to trust with your wireless and entertainment needs than Travis? Travis is committed to providing exceptional service and helping everyone find the solutions that best fit their needs. When he isn’t in store helping his team match you with the perfect wireless, internet and entertainment services, he’s typically out and about in the community. Between his work with the local boys and girls clubs and his weekly trips downtown to watch baseball, Travis enjoys spending time in the community. Stop by today and let Travis & team help you with all of your wireless and entertainment needs.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    My daughter chose to spend her birthday cash on a new iPhone 11. I brought her to this location. The plan was to trade in her current iPhone and pay cash for the iPhone 11. A seemingly unenthused young lady greeted us at the door. We explained we wanted to purchase an iPhone 11. We went through the standard procedures. She wasn’t that enthusiastic and eager for a sale, but she wasn’t rude either. We paid for the new phone; set it up with ease. When it was time to reset the trade-in the phone - for whatever reason, it prompted for two different passcodes to be entered. The young lady asked for the 2nd code and we gave her the only 3 codes we knew for the phone. She showed us it didn’t go through, so my daughter said to try my mom’s passcode. The young lady entered the code, and it didn't work, and it locked her out. Here is where it went left. The young lady said to us that we had done something to phone and that they couldn't take the trade-in. She then called to a coworker and said we'd done something to the iPhone, and it is not allowing her to reset it, and she would have to void the trade-in. She phoned the manager with the same message we had done something to the phone.
    At this point, she has me feeling like we are bogus and trying to get over. She called a coworker over who had better customer service training. He stated there had to be a solution. I replied that I just wanted a refund because I didn't like being accused of doing something I had no clue about. He obliged.
    So to void the sale, my daughter had to give back the new phone. They had to reset the new phone as well and guess what? Yeap, it asked for a second passcode. She said again to see they done something on the phone. I asked to see the phone entered my passcode. The same code we had given her previously all of a sudden worked, and she was able to reset it.
    So all that time, the young lady was entering the wrong code. However, she accused us of ”doing something” to the phone. My overzealous daughter asked the young lady since it worked could she get the phone back. The girl said, yes, but I told her no because the young lady never apologized for accusing us of something we did not do. Since she didn't care to rectify the sale, I didn't care if she got the sale. Tomorrow we will take that sale to another ATT.
  • 5 out of 5full starfull starfull starfull starfull star
    Salesman was very helpful and gave great recommendations
  • 5 out of 5full starfull starfull starfull starfull star
  • 1 out of 5full starempty starempty starempty starempty star
    Worse experience ever had in my life timeWhich phone we never even bought and sent us a bill for activation and upgrade , then for credits called 10 times to issue , wasted lot of time , never ever go this place , they don’t know what they are doing
  • 2 out of 5full starfull starempty starempty starempty star
    The people helping me were nice, but the whole process was confusing with limited transparency. In dealing with existing accounts that needed to be transferred over, the whole process was beuqacratic and frustrating. The staff helped me through it. As I was opening a new line, I was never asked what kind of plan I wanted or options to consider. The experience seemed like I should just take what I was given and pay away. I've definitely learned where I need to ask questions and push back to get full answers. Thankfully, the individual I called after the experience in the help center was much more helpful and transparent.

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