AT&T Store Dallas At&T Experience

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Map of 308 S. Akard St in Dallas
Get directions to AT&T Store at 308 S. Akard St Dallas, TX
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Day of the WeekHours
Monday8:00 AM - 8:00 PM
Tuesday8:00 AM - 8:00 PM
Wednesday8:00 AM - 8:00 PM
Thursday8:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday12:00 PM - 6:00 PM
In-store shopping
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308 S. Akard St
Ste. 100
Dallas, TX 75202
US
Customer parking is available at 1212 Jackson Street (7 AT&T Garage). It is free with validation.

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Dallas

  • Apple iPhone 13

    Phone

    Learn how new and existing customers get iPhone 13 for $0 with eligible trade-in. See offer details.
  • NEW ANDROID PHONE
    Google Pixel 6

    Smartphone

    Learn how to get Google Pixel 6 for FREE with eligible trade-in. See offer details.
  • New Phone
    Samsung Galaxy S21 FE 5G

    SMARTPHONE

    Learn how everyone gets Galaxy S21 FE 5G for $15/mo. with no trade-in required. See offer details.
    15.00
    /mo.
  • Smartphone
    Samsung Galaxy Z Flip3 5G

    Smartphone

    Open your possibilities. Learn how new and existing customers get the Galaxy Z Flip3 5G for up to $800 off with eligible trade-in.​ See offer details.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how to get $200 off Apple Watch with more trade-in options. See offer details.
  • AT&T PREPAID
    Prepaid phone plans in Dallas

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Dallas?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details

About the Dallas Store

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Akard AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Akard AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Customer parking is available at 1212 Jackson St. Dallas, TX 75202 (7 AT&T Garage) on weekdays after 5 p.m. or anytime on weekends. It is free with validation.
manager photo
Meet our manager
April leads the team of friendly experts at the Akard AT&T store and has been with AT&T for 7+ years and is proud to serve the Dallas community providing the best in wireless and entertainment solutions. April is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starempty starempty starempty starempty star1
    AT&T has a Next Trade Up Program that I have participated in for several years. Due to COVID- they offered this program via email and mail delivery. Whereas you pay for the next generation IPhone and you return your Iphone. All of the process was completed with the exception of AT&T has an unknown criteria for phones that will receive full credit. In my case, I returned my phone and AT&T alleged that is was in an unfunctional and unsatisfactory condition. This is not true. Therefore, they arbitrarily added $341 to my September bill, resulting in a September bill of over $500. I was not made aware of the criterion nor afforded an opportunity to negotiate cost/price. Additionally, had I known once I sent the phone I was subject to whatever AT&T decides, I would have reconsidered the mail in process. Also, I disagree with the claim of my Iphone being unsatisfactory and unfunctional condition. My Iphone 11 Pro Max was fully function and in excellent condition since the date of return. Unfortunately, AT&T has been unresponsive and I have made 25 calls and spoke to over 35 different people and the AT&T IVR can reflect my effort to resolve this matter since September 1, 2021. Additionally, on October 25, 2021, AT&T disconnected my phone and charged me $350 plus a restoral fee with not one time in the last 60 days allowing me to speak with a manager.
  • full starempty starempty starempty starempty star1
    Rude, did not want to help me at all, very disappointed can’t even help me,
    why even have a support number for this place,
  • full starfull starfull starfull starfull star5
    Luiz was EXCELLENT. I spent 2 1/2 hours on the phone with customer service trying to get my phone number ported over to AT&T and no one agent (out of 8) could help me, but LUIS was able to help me and I thnak him
  • full starfull starfull starfull starfull star5
    Must visit this store! My husband and I drove 3hrs to visit the store because of the Friends set up, and I’m so glad we did! Everyone was so nice and helpful! Thomas was extremely nice — helped us with our account, took lots of pics and loaded us up on some awesome merchandise!
    Response from AT&T
    Hi Nikii,
    Thank you much for taking the time to come to this location and enjoy the Friends Experience. We certainly want you to feel welcome in our store. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
  • full starfull starfull starfull starfull star5
    This store offers incredible customer service and a really fun environment to wait in! The employees are very kind and knowledgeable to help you as efficiently as possible. If you need to visit an AT&T store, the Experience Store is the one to go to!
    Response from AT&T
    Hi Meredith K. Our number one goal is to provide you with an exceptional customer experience. We are glad that you had a great experience at our store and look forward to seeing you again soon.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

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  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

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