AT&T Store Plano Preston Road

Day of the WeekHours
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
SundayClosed
8305 Preston Rd
Suite 400C
Plano, TX 75024
US
(469) 213-2598(469) 213-2598
4.0 out of 5.0full starfull starfull starfull starempty star
(17 Reviews)
Our #1 Priority is to keep our customers, staff and communities safe. We ask customers to use our self-service options by visiting att.com or download the myAT&T app to complete transactions like pay your bill, upgrade your device and buy accessories 24/7. This will help our stores serve critical customer needs.
Fast. Free. Convenient with curbside delivery
Place your order online, then visit our store to pick up your order with our NEW curbside delivery! Subject to availability. Order must be placed by 4pm local time. Restrictions apply.
A better way to shop online
Shopping from the comfort of your home is easy. Enjoy waived activation fee, free shipping & returns, and flexible return policy. Subject to change.
INTRODUCING AT&T TV
AT&T TV combines Live TV, a huge On Demand library, Cloud DVR storage, Voice Control, plus access to 5000+ TV & music apps all in one device!
Save 20% on accessories
Save 20% or more on accessories to keep you powered, protected, and connected. Ends 5/13/20. Online only. Restr's apply
AT&T PREPAID: Autopay & Save
Unlimited data $45/mo. Sign up for a new AT&T PREPAID unlimited plan with AutoPay, and keep an extra $20 in your pocket every month.
5G Phones From AT&T
Experience the future of mobile communication now─with AT&T 5G phones like the Samsung Galaxy S20 5G, Samsung Galaxy Note10+, LG V60 ThinQ 5G & more. Limited AT&T 5G availability. May not be available in your area. See att.com/5Gforyou for 5G coverage details

Special offers on your favorite phones

  • Samsung Galaxy S20 Ultra 5G

    Learn how to switch to AT&T & get up to $700 in bill credits when you buy the new Galaxy S20 Ultra 5G online plus trade-in of eligible smartphone & qualifying installment and unlimited data plans.
  • iPhone XR

    Learn how to get the amazing iPhone XR 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • iPhone 11 Pro Max

    Learn how to switch to AT&T & get up to $700 in bill credits on a new iPhone 11 Pro Max with trade-in of eligible smartphone & qualifying installment and data plans.
  • Google Pixel 4

    Learn how to get an Google Pixel 4 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
  • LG V60 ThinQ 5G

    Learn how to get the LG V60 ThinQ 5G for free. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • AT&T PREPAID iPhone 6s

    Learn how to get the powerful iPhone 6s for $99.99 with a $65 per month plan or higher. Requires payment on a new line of service on $65 or greater monthly plan. AT&T may slow data speeds if the network is busy. Limited time. While supplies last. First month svc. charge & applicable taxes due at sale. Excludes upgrades. Other charges, usage & other restr’s may apply.

About the Plano Store

Authorized Retailer
Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Looking for the hottest new device or an awesome accessory? Our Preston Rd Store location has got you covered. We’re your one-stop shop in Plano, TX. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV® and AT&T TV NOW packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Plano, TX store located at 8305 Preston Rd! We’d love to get to know you.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 5 out of 5full starfull starfull starfull starfull star
    Tati-Yana offered outstanding customer assistance. She was a pleasure to work with.
  • 5 out of 5full starfull starfull starfull starfull star
    Excellent customer service. Jordan D. was extremely helpful in showing us what options we had. Very happy with our visit and reminds us why we choose AT&T.
  • 5 out of 5full starfull starfull starfull starfull star
    On 9-27 went in to this store and was met by John, nice man. He listened to my problem on my account, asked several questions; gathered the account infor. verified me and took care of the situation. John was caring, knowledgeable, patient and noted my account so other numbers could be removed with my permission granted. John was a skilled and nice person and gave me great customer service. Been with AT&T for over 25 years.
  • 5 out of 5full starfull starfull starfull starfull star
    Anita was amazing! If I could give more than 5 stars I would. I went in to ask about my phone overheating and she went above and beyond to figure it out. In the end, we decided best to upgrade the phone. This had me worried since I hadn't planned on spending the money. She made it stress free and gave me piece of mind. She even took the time to look at my bill and noticed that I was double paying for services and data. This is customer service at its best!! In the end, I got a new phone, paying less for it then I was before and she saved me $35 a month on my bill. Thank you Anita for caring!
  • 1 out of 5full starempty starempty starempty starempty star
    This was the first AT&T store that I’ve ever walked into and not been greeted by staff. The customer service rep stayed in her seat the whole time and didn’t bother standing up. Apparently, she was the manager which was surprising to hear. The only reason we found out her name was because we asked for it. She seemed like she didn’t want to be there working and so she took out her frustrations on us. All we wanted to do was pay for our phones in full. She told us that we can do that online even though she could’ve done it for us. I hope we never have to endure this type of customer service again.

More locations in the Plano area

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