AT&T Store Plano Preston Road

Day of the WeekHours
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
8305 Preston Rd
Suite 400C
Plano, TX 75024
US
(469) 213-2598(469) 213-2598
Your device, your way, on your schedule
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3.8 out of 5.0full starfull starfull starfull starempty star
(15 Reviews)
Special Trade-in Offer for Samsung Note10/Note10+
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MILITARY AND FIRST RESPONDER FAMILIES APPRECIATION
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LG G8X ThinQ
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AT&T THANKS®
Get insider access, exclusive offers, and VIP experiences—just for being with AT&T.
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For a limited time, enjoy Internet 300 for the price of Internet 100 - that's 3x the speed for more surfing, streaming, and gaming.

Featured Products

  • Google Pixel 4XL

    Learn how to switch to AT&T & get up to $1,000 off ($700 bill credit & $300 reward card) a new Google Pixel 4XL with trade-in of eligible smartphone & qualifying installment and data plans.
  • iPhone 11 Pro

    Learn how to switch to AT&T & get up to $1,000 off ($700 bill credit & $300 reward card) a new iPhone 11 Pro with trade-in of eligible smartphone & qualifying installment and data plans.
  • Galaxy Note10+

    Learn how to switch to AT&T & get up to $1,000 off ($700 bill credit & $300 reward card) a new Galaxy Note10+ with trade-in of eligible smartphone & qualifying installment and data plans.

Shop and delivery your way

  • Shopping bags

    Start online finish in store

    • Kickstart your store experience in advance to save time
    • Browse and add desired products and service to your shopping cart online
    • Pickup your shopping cart in store and modify as needed
    • Reduce time spent in store by continuing your shopping journey started online
  • Ready to go

    In-person delivery and activation

    • You pick the time and place for the AT&T Ready to GoSM expert to deliver your new device
    • Your new device will be delivered for free the very same day and set up just the way you want it
    • Your expert will sync your apps, music, contacts, and photos onto your new device and make sure everything is running smoothly.
    • If you don’t find the exact accessories you’re looking for online, we’ll also come stocked with all the essentials like cases, chargers, screen protectors, and more for you to try out.

About the Plano Store

Authorized Retailer
Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Looking for the hottest new device or an awesome accessory? Our Preston Rd Store location has got you covered. We’re your one-stop shop in Plano, TX. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV® and AT&T TV NOW packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Plano, TX store located at 8305 Preston Rd! We’d love to get to know you.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

3.8 out of 5.0full starfull starfull starfull starempty star
(15 Reviews)
  • 5 out of 5full starfull starfull starfull starfull star
    On 9-27 went in to this store and was met by John, nice man. He listened to my problem on my account, asked several questions; gathered the account infor. verified me and took care of the situation. John was caring, knowledgeable, patient and noted my account so other numbers could be removed with my permission granted. John was a skilled and nice person and gave me great customer service. Been with AT&T for over 25 years.
  • 5 out of 5full starfull starfull starfull starfull star
    Anita was amazing! If I could give more than 5 stars I would. I went in to ask about my phone overheating and she went above and beyond to figure it out. In the end, we decided best to upgrade the phone. This had me worried since I hadn't planned on spending the money. She made it stress free and gave me piece of mind. She even took the time to look at my bill and noticed that I was double paying for services and data. This is customer service at its best!! In the end, I got a new phone, paying less for it then I was before and she saved me $35 a month on my bill. Thank you Anita for caring!
  • 1 out of 5full starempty starempty starempty starempty star
    This was the first AT&T store that I’ve ever walked into and not been greeted by staff. The customer service rep stayed in her seat the whole time and didn’t bother standing up. Apparently, she was the manager which was surprising to hear. The only reason we found out her name was because we asked for it. She seemed like she didn’t want to be there working and so she took out her frustrations on us. All we wanted to do was pay for our phones in full. She told us that we can do that online even though she could’ve done it for us. I hope we never have to endure this type of customer service again.
  • 1 out of 5full starempty starempty starempty starempty star
    I went into the store today and the manager on duty was extremely rude and unprofessional to me and my husband. She told me that she was done with our conversation and demanded that I leave her store! I hope this doesn’t happen to anyone else.
  • 1 out of 5full starempty starempty starempty starempty star
    I went into the store today and the manager on duty was extremely rude and unprofessional to me and my husband. She told me that she was done with our conversation and demanded that I leave her store!

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