AT&T Store Madison Madison University

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Curbside pickup
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Map of 3302 University Ave in Madison
Get directions to AT&T Store at 3302 University Ave Madison, WI
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Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

3302 University Ave
Madison, WI 53705
US
We are at the corner of University Ave and Shorewood Blvd, across the street from Whole Foods Market.

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Madison

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 12 purple

    Smartphone

    Learn how to get iPhone 12 now in purple for up to $700 off with eligible trade-in.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00
    /mo.
    Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Madison

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Madison?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • Samsung Galaxy A12

    Smartphone

    Learn how new and existing customers get the Samsung Galaxy A12 for $1/mo.
    1.00
    /mo.
    Req's 0% APR 36-mo. installment agmt. For well-qual. customers.

About the Madison Store

Our Services

  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Madison University AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Madison University AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Parking is located behind the Boulevard Apartments and Shopping Center and is accessible from Shorewood Boulevard.
manager photo
Meet our manager
Caleb leads the team of friendly experts at the Madison University AT&T store and has been with AT&T for 17+ years and is proud to serve the Madison community providing the best in wireless and entertainment solutions. Caleb is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starfull starfull starfull starfull star5
    Excellent service each time I've been there. Great help with finding, changing, improving the settings on my phone, which are sometimes unintuitive and hard to find. Great job, University Ave. staff!
    Response from AT&T
    Hi Ann! Thanks so much for the review! We take pride in providing great service and we are thrilled to hear about your experience in the store. We appreciate you taking the time to leave feedback!
  • full starfull starfull starfull starfull star5
    Ashton was extremely helpful is getting my phone upgraded. He was transparent and personable. He walked me through setting up the new phone as I was concerned about losing my settings and dealt with my many questions with ease.
    Response from AT&T
    Hi Alex! Thanks for taking the time to leave a review! We love hearing feedback from customers and we will definitely pass along your feedback to Ashton. Thanks for the rating!
  • full starempty starempty starempty starempty star1
    First all I want to say that I got a 'free bag to hold my stuff from my plastic bag that I had when I entered the office on Saturday.
    The man that I talked to was well let's say it-It was the end of the day he wanted to go home.
    When I gave him my #, he insisted that it was incorrect because it was a # that had another client attached to the #. When I pointed out that it could have been yet 'now it is mine,' he tactical agreed with the cavate that I should get a new #.
    When I declined and was just asking for his assistance in changing my Plan to a prepaid AT&T from my current one, the burden was place on me, when I told him I was having trouble access the account on my phone he suggest I go home and get the information and come back on Monday. Really Really?!
    Er...my question WHY am I at the store if I'm doing ALL the work?
    Very disappointed with his service and when I do finally get another PLAN and I will. I do believe that IT WILL NOT be AT&T .... also I point out before I left the store that I was saving for a razor and I had half the money saved. He didn't even offer to sell me the phone with a 'nice down payment?.'...Really a horrible sales person...in the Plain English --He SUCKED
    Response from AT&T
    Hi Maria! We're sorry to hear about your recent experience in the store. We strive to provide an exceptional experience for every customer every time. We encourage you to call the store and speak with one of our managers to help clarify any information or answer any questions you may have.
  • full starfull starfull starfull starfull star5
    Top-notch customer service. Extremely knowledgeable, very helpful in every respect. Have received help from several different staffers, all great. I like being able to make an appointment online for timeliness. Staff wear masks and use sanitizer. Masks, gloves, sanitizer available for customers as well.
    Response from AT&T
    Hi Ann! We really appreciate you taking the time to leave a review. We're glad to hear that you take advantage of our appointment option. Thanks for the review and we hope to see you again soon!
  • full starfull starfull starfull starfull star5
    This store is the best! AND, the main reason would be the awesome employees. One in particular is Kewon. Kewon is my absolute favorite! Always very professional, helpful, knowledgeable, genuine, fun to work with and so very, very nice! Always love seeing him when I go in and need something. I know Kewon will thoroughly take care of my request and he gets the job done right. Kewon is a very special young man. He is an asset and a wonderful representative to AT&T and their business.
    Response from AT&T
    Hi Susan! Thanks so much for taking the time to leave feedback. We're thrilled to hear about your great experience with Kewon. We will definitely pass along the feedback. Thanks for the rating!

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

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