| Status light | Color and state | Description |
|---|---|---|
| Power | Solid green | The power is on. |
| Flashing green | The gateway is starting. | |
| Solid amber | A software update is in progress. Don't unplug the power or remove the battery until the update is complete. | |
| Solid red | The gateway or power supply may be malfunctioning. | |
| Battery | Solid green | The battery is installed, but the gateway isn’t currently using battery power. |
| Flashing green | The battery is charging. | |
| Flashing amber | The gateway is running on battery power. | |
| Ethernet | Solid green | A device is connected to an Ethernet port. |
| Flickering green | Data traffic is passing to or from a device connected to the Ethernet port. | |
| Wi-Fi | Solid green | A device is connected to the gateway using a wireless connection. |
| Flickering green | Data traffic is passing to or from a device using a wireless connection. | |
| Home PNA | Not used. | |
| Phone 1 | Solid green | A phone is connected and registered. |
| Flashing green | The associated phone line is active. | |
| Phone 2 | Not used. | |
| USB | Not used. | |
| Broadband 1 | Solid green | The gateway is connected to our network. |
| Flashing green | The gateway is trying to connect to our network. | |
| Flashing green and red | The gateway tried to connect to our network for more than 3 minutes. | |
| Flashing red | The gateway can't connect to our network. | |
| Broadband 2 | Not used. | |
| Service | Solid green | The gateway has obtained an IP address from our network. The broadband connection is up and active. |
| Fast flashing green | The gateway is trying to obtain an IP address. | |
| Slow flashing green | Our network isn't responding, the gateway is configured incorrectly, or there's an authentication failure. | |
| Solid red | Internet service authentication has failed. | |