Learn how to set up your Unified Messaging inbox. You can then get your voicemail and fax messages with your home phone or on your smartphone.
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DETAILED STEPS
This applies to AT&T local home phone service.
Don't have traditional phone service?
Review help for your
Digital Phone service
or
wireless service
.
From your phone:
Do one of the following:
Push
*98
from your home phone.
Enter your home phone number or access number listed in your welcome letter.
Choose a Personal Identification Number (PIN) between 6 and 10 digits long.
Enter your PIN followed by the
#
sign.
Re-enter your PIN followed by the
#
sign.
Follow the instructions to set up your 8-digit authentication code. This code can be used if you forget your PIN or need to reset it.
When prompted, say your name after the tone and press
#
.
If you're happy with the recording, press
1
.
To record again, press
2
.
Follow the prompts to record a personal greeting or to use a pre-recorded system greeting.
.
Last updated: May 8, 2023
Looking for more info?
Get the AT&T Voicemail Viewer app
Reset your Unified Messaging voicemail PIN or password
Listen to your AT&T Unified Messaging voicemail
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