Set up the features included with your wireless subscription in the tabs labeled Calls & Texts, Device, and ID & Passwords.

Calls

On the Calls tab, you can view settings related to spam call control. You can also view your call logs, manage your personal block list, report a caller, and more.

Call Routing

Important: You must have an active voice mailbox to send callers to voicemail. If you don’t, calls from numbers that aren’t on your contact list won’t go through.

  • My Block List is your personal block list. You can block a number from your call log, type it in, or choose one from your contacts. If you decide you no longer want to block the number, all you have to do is unblock it.1
  • Fraud calls are automatically set to Block for your protection.
  • Spam calls are labeled when possible. You can allow, block or send all Spam calls to voicemail. Choose Custom to route by call category. Categories include: Telemarketers, Political, Account services, Nonprofits, and Surveys, and Other.2
  • Private callers are callers who have hidden their caller ID and number. You can allow, block or send private callers to voicemail.
  • My contacts are callers in your contacts. Turn on Always allow contacts to make sure they aren’t blocked or sent to voicemail.3

Get details on ActiveArmor advanced call options

Texts

Google and Apple have built-in support to manage suspected spam or junk text messages. Each company uses its own tools to identify and filter suspected spam or messages from unknown senders.

iPhone

  1. Open the Messages app.
  2. Tap the Filters icon.
  3. Select Manage Filtering, then set your preferences.

Android

  1. Open the Google Messages app.
  2. Tap your Google Account icon.
  3. Select Message Settings, then Protection & Safety.
  4. Turn on Text Protection.
  5. Tap Use to confirm, then exit.

See all important details

Manage device security options with the app to help prevent unauthorized access to your phone and the data on it. Options vary by operating system.

iPhone

Turn on Passcode Check or Operating System Check to get an alert if your passcode is missing, or when it’s time to update your iOS software.3 System updates may help fix security issues you don’t know about.

Android

Device scan4 will check your apps for malware. While we identify the malware and provide a way to remove it, you have to remove it on your own. Turn on Screen Lock Detection and Root Access Detection to get alerts if you don’t have a passcode or if someone gets into your phone.4

See all important details

ID & Passwords

Service monitoring includes Data Breach Alerts. These alerts let you know when services or companies you select have a security breach. They’ll also provide details about the incident. If you get an alert, check and find out if you were impacted.3

To sign up for the alerts:

  1. Tap Data Breach Alerts.
  2. Select Add service to search for available services.
  3. Choose the services by tapping the checkboxes next to them, then select Add services to confirm.

You can also view Breach news for details and recommended actions of other known breaches.

See all important details

FREQUENTLY ASKED QUESTIONS

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Last updated: June 15, 2026

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