Discover tips to help you sync and use your compatible devices.


FIX AN ISSUE

Which device do you want help with?
Hmm ... something isn't working on our end, Give it some time and try again later

Quick tips

  • Make sure each synced device has the latest software installed.
  • Confirm your smartphone is connected to our network.
  • Restart your devices if you’re having a syncing issue.
  • Check with your internet service provider about your default settings if you can’t make calls over Wi-Fi®.

AT&T ID tips

Update the wireless phone number linked to your AT&T ID

For Connected Car, use the same ID and password for your smartphone number to set up and use AT&T NumberSync®. This ensures calls sent to and from a synced device are linked to the correct AT&T smartphone number.

Sync a device to an AT&T phone number on a different account

If your watch is on a different AT&T account than your smartphone, just use the AT&T ID and password for the smartphone account to sync them.

Last updated: March 25, 2026

Browse topics

Activation, setup, transfer & unlock
Apps, features & voicemail
International
Network & hotspots
Plans & device protection
Upgrades, orders & installment plans
Ready, set, go! Activate your device, set it up on our network, and transfer your contacts and info.

Did you get the help you needed?


Did you get the help you needed?