Discover tips to help you sync and use your compatible devices.


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Quick tips

  • Make sure each synced device has the latest software installed.
  • Confirm your smartphone is connected to our network.
  • Restart your devices if you’re having a syncing issue.
  • Check with your internet service provider about your default settings if you can’t make calls over Wi-Fi®.
  • Have an Android device? Find out how to add or remove NumberSync

User ID tips

Update the wireless phone number linked to your AT&T user ID

For AndroidTM tablets, Alexa app, and Connected Car, use the same ID and password for your smartphone number to set up and use AT&T NumberSync®. This ensures calls sent to and from a synced device are linked to the correct AT&T smartphone number.

Sync a device to an AT&T phone number on a different account

If your watch is on a different AT&T account than your smartphone, just use the user ID and password for the smartphone account to sync them.

Last updated: November 21, 2025

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