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Fix common AT&T TV app issues

Learn how to resolve general problems with the AT&T TV mobile app.

Did you get a service error? Or, did the app crash while streaming? Try these tips:
  • Check for app updates in your app store. If an update is available, install it and restart your device.
  • Check for device software updates and install.
  • Close and restart the AT&T TV app.
  • Reboot your phone or tablet.
  • Uninstall and reinstall the AT&T TV app.

If these tips don’t work, sign in for a device health check.
Last updated: May 11, 2020

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