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Get help with AT&T TV upgrade error messages

Learn more about AT&T TV and AT&T TV NOW error messages 30001, 30002, and 30003.

These error messages state: Upgrade to watch this. This channel is not part of your package. Please upgrade your subscription.
  • 30001-008 & 30001-015
  • 30002-008 & 30002-010
  • 30003-008, 30003-009 & 30003-012

Is what you’re trying to watch included in your package? Restart your device and try again. It’s likely a temporary glitch.

If this channel isn't part of your package, you can upgrade or add premium programming at any time.
Last updated: November 2, 2020

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