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Manage pop-up blocker & anti-virus settings

Want to make sure you don’t miss a single show? Learn how to manage pop-up blockers and anti-virus software that can interfere with streaming.


DETAILED STEPS

Enable pop-ups

For the best watch experience, we suggest using Google Chrome®. Here’s how to accept pop-ups for AT&T TV and att.com:
  1. At the top-right of your Chrome browser screen, select More (three vertical dots).
  2. Choose Settings, then Advanced.
  3. In Privacy and security, select Site settings.
  4. Choose Pop-ups and redirects.
  5. Next to Allow, select Add.
  6. Enter att.tv and select Add to put AT&T TV on your allowed list.
  7. Choose Add again, enter att.com, and select Add to put our site on your allowed list. 

Heads-up: If you’re using different ad-blocking software, contact the manufacturer for help.

Set an anti-virus exception
Have anti-virus software on your computer? Make sure you mark AT&T TV and AT&T as exceptions on your anti-virus white-list. For more info, check your anti-virus manufacturer’s website.

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