Showing Content for | Change your ZIP Code

Enter another ZIP to see info from a different area. X | >

!We can't find that ZIP Code. Try again.


Manage pop-up blocker & anti-virus settings

Want to make sure you don’t miss a single show? Learn how to manage pop-up blockers and anti-virus software that can interfere with streaming.


ArticleDETAILED STEPS

Enable pop-ups

For the best watch experience, we suggest using Google Chrome®. Here’s how to accept pop-ups for AT&T TV and att.com:
  1. At the top-right of your Chrome browser screen, select More (three vertical dots).
  2. Choose Settings, then Advanced.
  3. In Privacy and security, select Site settings.
  4. Choose Pop-ups and redirects.
  5. Next to Allow, select Add.
  6. Enter att.tv and select Add to put AT&T TV on your allowed list.
  7. Choose Add again, enter att.com, and select Add to put our site on your allowed list. 

Heads-up: If you’re using different ad-blocking software, contact the manufacturer for help.

Set an anti-virus exception
Have anti-virus software on your computer? Make sure you mark AT&T TV and AT&T as exceptions on your anti-virus white-list. For more info, check your anti-virus manufacturer’s website.

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!


Community discussion

Join the AT&T TV forum

Ask questions. Get answers. Help others. Join the conversation!