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- Support
- AT&T TV
- Troubleshooting
- Device troubleshooting
- Fix Amazon Fire streaming issues
Fix Amazon Fire streaming issues
Having trouble streaming the AT&T TV app on your Amazon Fire device? Try these quick tips.
INSTRUCTIONS & INFONetwork and data troubleshooting
Check your network connection
Clear AT&T TV app cache and data
- Select Settings, then System, and then Network.
- Locate your current network by finding the check mark and signal strength info next to it.
- Don’t see the check mark or want to connect to a different network? Select Rescan and select the new network.
- Having problems with your internet connection? Find out how to improve AT&T TV streaming and solve connection errors.
Clear AT&T TV app cache and data
- Select Settings, then Apps, and then Manage Installed Apps.
- Choose the AT&T TVSM app.
- Select Clear cache and Clear data from the window that appears.
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Get more Amazon Fire help
For more support on your Amazon Fire device, visit Amazon's Device Support center.
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