Disconnect (or unpair) your remote from the AT&T device.
Press and hold the DASH (–) and APPS buttons until you see the LED lights on the remote blink blue twice.
Restart your AT&T TV device by pressing and releasing the red button on the side of the device.
Point the remote at your AT&T TV device and press the FAST FORWARD and REWIND buttons at the same time to pair your remote with the device.
Replace your AT&T TV device or remote
Think your remote or device should be replaced? Select Chat live (if available) or call us at 800.288.2020. We'll let you know if a you need a replacement and help you submit a warranty claim. Your limited warranty protects your AT&T TV device and included accessories against certain defects for 24 months. Get warranty info (PDF, 64KB)