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Set up your AT&T TV device and remote

Learn how to set up AT&T TV and control your entertainment with one remote.

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ArticleDETAILED STEPS

Get connected

Once you have your AT&T TV device, cables, and remote out of the box:
  1. Connect your device to your TV with the included HDMI cable. Note which HDMI input you use. (Make sure to turn on your TV.)
  2. Insert the power cord into the back of the device and then plug it into a wall outlet. A red light will blink on the front of the device.
  3. Connect an Ethernet cable (not included) between your device and your gateway, if you want a wired internet connection. Otherwise, you’ll choose a Wi-Fi® network later.
  4. Change your input to the correct one using the Input or Source buttons on your television remote.
  5. Pair your remote with your AT&T TV device: Point the remote at your AT&T TV device and press the FAST FORWARD and REWIND buttons at the same time. We’ll let you know your remote is ready to use once it’s paired.
  6. Choose your Wi-Fi network from the list of options, and then enter your password using the remote. (Press OK to display on onscreen keyboard.) Once connected, your device checks for updates and may reboot.
  7. Enter your user ID and password and select Sign in. Find your password
  8. Review and accept the Terms and Conditions.
  9. Select or enter the location where you’ll use your AT&T TV device. This will be set as your in-home network.1

Good to know: Watch at home, or stream anywhere in the U.S. on your mobile device (excludes Puerto Rico and the U.S. Virgin Islands). Keep in mind, streaming on certain 3rd party devices may be limited to your home Wi-Fi network. But you can still stream on the go with a smartphone, tablet, or computer. You can change your home Wi-Fi network 4 times within a 12-month period.
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Have a Google account?

Follow the onscreen prompts to sign in and link your apps, like Netflix or Pandora, to your AT&T TV device. You can:
  • Search and play your favorite entertainment with your voice remote
  • Cast videos, photos, music, and more to your TV
  • Access over 5,000 popular apps and games

Don’t have an account, yet? No worries, set up a new Google® account.
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Use voice control on your remote

The Google Assistant2 makes it easier than ever to watch what you want, when you want. Just press the mic button on your remote and wait for solid blue lights. Then, tell us what you want to do:
  • Go to channel or show (for example, Tune to Audience or Play Loudermilk)
  • Record a show (Record Mr. Mercedes)
  • Turn closed captions on or off (Turn on captions or Turn off captions)
  • Watch something on Netflix (Play Stranger Things)
  • Play music on Pandora. (Open Pandora. Play playlist.)

Learn more about Google Assistant

See all important details
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Quick answer
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