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Disable auto sign-in for your AT&T TV device

Your AT&T TV device is pre-configured with auto sign-in to make it easier for you to start using it. Before returning the device or getting rid of it, you must disable auto sign-in.


What to know

If you disable auto sign-in on your AT&T TV device:
  • You can’t turn it back on again later.
  • It may take up to 24 hours to complete this change.
  • Once the change is complete, you’ll have to sign in manually with your AT&T TV user ID and password.

Turn off auto sign-in

  1. Go to your account overview.
  2. Choose the AT&T TV card.
  3. Select Manage Package.
  4. Scroll to the devices section and look for Auto sign-in.
  5. Choose Disable, if available. Follow the prompts to complete the process.

Note: It is recommended to factory reset your device after disabling auto sign-in.
Last updated: June 24, 2021

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