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Cancel your service

For your protection, only the account owner can cancel service.


How to cancel

Are you sure you want to cancel? We hate to see you go! Maybe consider these other options:

Still want to cancel?

Contact us

If you have AT&T equipment, find out how to return it to us.

Have a wireless account?

Find out what you should know before canceling wireless service.

Have a DIRECTV account?

  • Contact us to find out when your contract ends.
  • If you cancel your service or if we deactivated your account because you didn’t maintain the minimum programming requirements, you’ll have to pay a deactivation fee.
  • Under the terms of the DIRECTV Customer Agreement, we’ll bill all outstanding charges to the payment method on file when you cancel DIRECTV® service.
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Other cancellation terms and info

  • We may charge penalties and additional fees if you joined through a promo and cancel before your service commitment ends. 
  • Sending your cancellation request on a non-regular work day? Not a problem.
    • If you cancel on a holiday, we’ll take care of it the next regular business day.
    • If you cancel during the weekend, we’ll take care of it during our weekend operation hours that vary by region.
  • If you have an AT&T email account, you’ll have to wait 30 to 60 days after canceling the service to delete it. Learn how to delete your AT&T email account.
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