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Report an unauthorized AT&T account

For wireless accounts, call our Global Fraud Management team at 877.844.5584. For home phone, Internet, and U-verse TV accounts, call 888.471.4576.


ArticleDETAILED INFO

How to report an unauthorized AT&T account or service

If your identity was used to establish AT&T service without your knowledge, please call our Global Fraud Management Organization at one of these numbers:
  • Wireless accounts: 877.844.5584
  • Home Phone, Internet, or U-verse TV accounts: 888.471.4576
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Ways to discover an unrecognized AT&T account

When an AT&T customer is a victim of identity theft, they may discover an unrecognized AT&T account in one of these ways:
  • Your AT&T bill shows an unknown or unauthorized account.
  • A collection agency contacts you about an unknown or unauthorized AT&T account.
  • Your credit report shows an unknown or unauthorized AT&T account.
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