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- Support
- DIRECTV
- Troubleshooting & repair
- Error codes & messages
- Get help with error code 775
Get help with error code 775
You’ll see DIRECTV error code 775 when the signal between your receiver and satellite dish is interrupted. Check your receiver connections to resolve this issue.
WATCH AND LEARN
DETAILED STEPSCheck receiver connections
- Check and secure all connections on the back of your receiver. Start with the SAT-IN connection.
- See if you have a SWiM Power Inserter attached to the DIRECTV cable coming from your dish (it may be in a different room). If you do, unplug it from the electrical outlet
- Wait 15 seconds, then plug it back in.
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Still having issues?
If you have to reset your SWiM Power Inserter frequently, or these steps don’t fix your issue, contact us to schedule a service call.
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Watch while you wait
If you have to schedule a service call, you can still enjoy your favorite movies and shows.
Here’s how:
Here’s how:
- TV - To access anything recorded to your DVR, press List on your remote.
- Computer or tablet - Sign in to directv.com/entertainment and choose Watch Online.
- Mobile device - Download the DIRECTV App from the Apple® App store® or Google PlayTM store. After you sign in, choose the option for watching on your device.
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