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Get a new remote control

Need a new DIRECTV remote? Learn how to order a new Genie or Universal remote control.


Order a new remote

You can order your new remote wherever you sign in and manage your account. If you sign in to, order there. If you sign in to myAT&T, order there.

Online at myAT&T

  1. Go to Account Overview.
  2. Select My DIRECTV.
  3. Select Manage Package and then Change package.
  4. Choose TV equipment & service and select TV accessories.
  5. Select the number of remotes needed, Add to your cart, and Continue.
  6. Review your cart and Submit order.

Online at

  1. Sign in to your DIRECTV account.
  2. From My Account, select My Equipment.
  3. Select Order New Accessories.
  4. Find your remote and select Add to cart.
  5. Review your order and then select Check out.

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