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Get a new remote control

Need a new DIRECTV remote? Learn how to order a new or replacement Genie or Universal remote control.


Order a new remote

You can order a new or replacement remote control by signing into your DIRECTV account. If you sign in to to manage your account, follow the instructions for users.

If you manage your DIRECTV account on, follow the myAT&T instructions below.

Order online at

Order a remote control on the Accessories page. If not already signed in at, you’ll be prompted to sign in.

Order online at myAT&T

  1.  Go to TV equipment & service.
  2.  In TV Accessories, choose your remote type and Add to your cart.
  3.  Select Continue to review.
  4. Select Submit order.

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