Showing Content for | Change your ZIP Code

Enter another ZIP to see info from a different area. X | >

!We can't find that ZIP Code. Try again.

Get a new remote control

Need a new DIRECTV remote? Learn how to order a Genie or Universal remote control.


ArticleDETAILED INFO

Order a new remote

You can order a new or replacement remote control by signing into your DIRECTV account. If you manage your DIRECTV account on att.com, follow the myAT&T instructions below.

If you sign in to directv.com to manage your account, follow the instructions for directv.com users.

Online at myAT&T

  1. Go to TV equipment & service.
  2. In TV Accessories, choose your remote type and Add to your cart.
  3. Select Continue to review and Submit order.

myAT&T mobile app

  1. Open the myAT&T app on your mobile device.
  2. Select Manage DIRECTV package.
  3. Select View or change package.
  4. Scroll to My equipment and tap Order, set up or return.
  5. Select Order a remote, choose your remote type and Add it to your cart.
  6. Select Continue to review your cart and Submit order.

Online at directv.com

  1. Sign in to your DIRECTV account.
  2. From My Account, select My Equipment.
  3. Select Order New Accessories.
  4. Find your remote and select Add to cart.
  5. Review your order and select Check out.

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!


Community discussion

Check out the DIRECTV forum

Ask questions. Get answers. Help others. Join the conversation!