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DIRECTV error code: 745 or 746

Error code 745 or 746 means there might be a problem with your receiver's access card.


ArticleDETAILED STEPS

Receiver error

If you see error code 745 or 746, there might be a problem with your receiver's access card. First make sure your receiver’s access card is properly installed:
  1. Open the access card door on the front panel of your receiver and remove the access card. On some receiver models, the access card slot is on the right side of the receiver.
  2. Reinsert the access card. The chip should be facing down with the logo or picture facing up.

Still seeing the error message? Try resetting your receiver.
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Reset your receiver

  1. Unplug your receiver's power cord from the electrical outlet, wait for 15 seconds, and plug it back in.
  2. Press the Power button on the front panel of your receiver. Wait for your receiver to reboot.
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Still having issues?

Contact us for help.
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