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View bill credits, adjustments, or discounts
Find an AT&T credit or adjustment on your bill. It may take up to 2 months for it to appear on your bill.
INSTRUCTIONS & INFOCredits or adjustments
- Go to your bill.
- Choose the service you want to view.
- Select the desired bill period if you want to view an older bill.
- Look under Previous activity and expand it to view the online version of the paper bill.
Good to know:
- If you have current credits or adjustments, look under Payments & credits in the Make a payment section of your bill. Then, select View details.
- Want to view on your paper bill? It’s easy. Just look in the Account summary section on your printed bill.
- It may take up to 2 months before applied adjustments or credits appear on your bill.
Bundled services discount
To view your eligible bundled services discounts for your TV and internet service:
- Go to Profile and select Sign-in info.
- Scroll down and select View customer service summary & terms of service (PDF).
Promotions
View promo details
In the monthly charges section of your bill, you’ll find promo info. Just look for a:
If you have TV, internet, or phone service, look under Bill charges.
Heads up
In the monthly charges section of your bill, you’ll find promo info. Just look for a:
- Single-line display that shows you only the net amount of the regular rate minus the discount
- Multi-line display that shows you:
- The product and its regular rate on 1 line
- The product plus the promo description and a credit amount on a second line
If you have TV, internet, or phone service, look under Bill charges.
Heads up
- Some promos may take up to 2 months to appear on your bill.
- Have a Reward Card? We send it separately from your bill. Get more info in the AT&T Reward Center.
- Find out how to check the status of your rebates and rewards
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