Showing Content for | Change your ZIP Code

Enter another ZIP to see info from a different area. X | >

!We can't find that ZIP Code. Try again.

Set up a replacement Wireless Genie Mini

Learn how to install a replacement Wireless Genie Mini, connect it to your Genie HD DVR, and activate it.


ArticleDETAILED STEPS

Wireless Genie Mini replacement process

Replace and set up your Wireless Genie Mini

  1. Place your replacement Wireless Genie Mini next to your old Wireless Genie Mini.
  2. Move all cables one at a time from the old Wireless Genie Mini to the replacement Wireless Genie Mini.
  3. Connect the new power cord. Don't reuse the old power cord.
  4. Plug the power cord into an electrical outlet.
  5. Power on the Wireless Genie Mini and your TV. The Connecting to Video Bridge screen appears.
  6. Go to the TV connected to your Genie HD DVR to start the setup. You may need your serial number, MAC address, and model number. You can find this information on the barcode sticker on the outside of the shipping box.
  7. On your remote, press MENU.
  8. Select Settings & Help > Settings > Whole-HomeManage Client > Add Clients.
  9. Write down the PIN that displays on the screen.
  10. Leave the Genie HD DVR on this screen until the setup of the Wireless Genie Mini is complete.
  11. Return to the location where you set up your Wireless Genie Mini.
  12. Wait two minutes or until Connect Now is active.
  13. Confirm that the Wireless Signal Strength icon displays three green bars. 
  14. Select Connect Now. The Enter PIN screen displays after the connection countdown.
  15. Using your remote, enter the PIN from step 9.
  16. Select Replace a Location.
  17. Choose the client you are replacing.
  18. Select Replace > Yes, Replace to confirm your choice. The Wireless Genie Mini may display a flashing red LED, and the screen may flash gray intermittently during this setup step.
  19. Return to the Genie HD DVR.
  20. On the Add a Client screen, select DONE.

Note: Does the Wireless Genie Mini display Enter PIN after the two-minute countdown? If so, please call 800-288-2020 to complete your activation.

Activate your Wireless Genie Mini
Activate your replacement Genie Mini online or by calling the activation line:
Show more

Program your remote

Setting up your remote is easy. Follow the steps in Program your DIRECTV remote control.
Show more

Return old equipment

Did you receive a return shipping label with the replacement Wireless Genie Mini? To avoid a non-return fee, send the old Genie Mini back to DIRECTV within seven days.
Show more

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!


Community discussion

Check out the DIRECTV forum

Ask questions. Get answers. Help others. Join the conversation!