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Activate your new user ID

Get immediate online access to your account with your user ID. You can sign in to check your order status, pay your bill, stream TV, track usage, and more.


Before you begin

  • If you created an ID when your internet was installed, your ID is already activated.
  • Look for your ID and temporary password in 2 separate emails from AT&T. You’ll need these to sign in.
  • If you can’t find the emails, we can help you find your ID or reset your password
  • After you activate the ID we emailed to you, you can change your ID to something that’s easy to remember. FYI: New IDs have to be email addresses.

Activate your user ID

  1. Go to the myAT&T sign-in page.
  2. Sign in with the ID and temporary password we sent you.
  3. Choose a permanent password for your new ID. 
  4. Review and accept the AT&T User ID Terms & Conditions. Have AT&T Internet? Complete any additional prompts.
Last updated: May 6, 2019

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