Showing Content for | Change your ZIP Code

Enter another ZIP to see info from a different area. X | >

!We can't find that ZIP Code. Try again.

Change the location name of your DIRECTV receiver

Learn how to change the location name of your DIRECTV receiver online or by using your remote.


Change your receiver location name

Sign in to Troubleshoot & Resolve with your Member ID and password to change your receiver location name.Fix it now

Update a receiver's location name

Name your receiver using your remote or go online

Naming each receiver location makes managing settings easier in your Whole-Home network.

Update the name using your remote
  1. Go to your HD DVR and press MENU on your remote control.
  2. Select Settings & Help > Settings > Whole-Home > Name Location.
  3. Go to each receiver in your network and repeat steps 1-2.

Sign in and update the receiver’s name online
Follow these steps to find the access card number for your receiver and then sign in to change the name.
  1. Press the MENU button on your remote control.
  2. Select Settings or Setup > Info & Test.   
  3. Write down the number for the access card and the location of the receiver.
  4. Sign in to the Troubleshoot & Resolve tool.
  5. Select the receiver to update and follow the steps to change the location name.
  6. Repeat these steps with each receiver that you would like to rename.
Show more

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!

Community discussion

Check out the DIRECTV forum

Ask questions. Get answers. Help others. Join the conversation!