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Get help with receiver restart errors

Learn how to fix error codes 14, 15, 18, 19, and 22.

ArticleINSTRUCTIONS & INFO

What causes these errors?

After you restarted your receiver, if you see:
  • Error 14, 15, or 22: You have a DVR problem. Although you won't be able to record shows, you can still watch live TV.
  • Error 18 or 19: Your receiver and satellite dish aren’t communicating with each other.
Here's what to do
Press the red button on your receiver to start it again. If that doesn’t work, contact us and we'll help you.

Looking for more info?

DIRECTV error codes & messages

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